IC96949: MISSING STATISTICS AND INFO/WARNING MESSAGES DURING SCHEDULED OR SCRIPTED 'BACKUP VM' OR 'RESTORE VM'

IBM Tivoli Storage Manager (TSM) Client 7.1.0 Downloads

APAR status

• Closed as program error.

Error description

• At the end of a 'BACKUP VM' or 'RESTORE VM' operation, the
  statistics are not displayed when they are redirected to a file.
  For example when the backup or restore operation is scheduled
  or scripted. The statistics are displayed correctly in an
  interactive session window and in the server activity log.
  
  For example the output redirected to a file of a 'BACKUP VM'
  will look like :
  
  Accessing as node: <target node>
  Full BACKUP VM of virtual machines '<vmname>'.
  
  Backup VM command started.  Total number of virtual machines to
  process: 1
  Accessing as node: <target node>
  Starting Full VM backup of VMware Virtual Machine '<vmname>'
   mode:                        'Incremental Forever -
                                 Incremental'
   target node name:            '<target node>'
   data mover node name:        '<datamover node>'
   application protection type: 'VMware'
   application(s) protected:    'n/a'
  
  Creating snapshot for virtual machine '<vmname>'
  Backing up Full VM configuration information for '<vmname>'
           22,416 VM Configuration [Sent]
  Processing snapshot
   disk:     [<datastore>] <vmname>/<vmname>.vmdk (Hard Disk 1)
   Capacity:     17,179,869,184
   Data to Send: 645,005,312
   Transport:     (hotadd)[sending]
  Volume --> 17,179,869,184 [<datastore>] <vmname>/<vmname>.vmdk
             (Hard Disk 1) [Sent]
  Deleted directory
  C:\Windows\TEMP\vmware-SYSTEM\500b3b0c-858b-238d-e0db-3d37430129
  00-vm-334\hotadd
  
  while it should be :
  
  Accessing as node: <target node>
  Full BACKUP VM of virtual machines '<vmname>'.
  
  Backup VM command started.  Total number of virtual machines to
  process: 1
  Accessing as node: <target node>
  Starting Full VM backup of VMware Virtual Machine '<vmname>'
   mode:                        'Incremental Forever -
                                 Incremental'
   target node name:            '<target node>'
   data mover node name:        '<datamover node>'
   application protection type: 'VMware'
   application(s) protected:    'n/a'
  
  Creating snapshot for virtual machine '<vmname>'
  Backing up Full VM configuration information for '<vmname>'
           22,416 VM Configuration [Sent]
  Processing snapshot
   disk:     [<datastore>] <vmname>/<vmname>.vmdk (Hard Disk 1)
   Capacity:     17,179,869,184
   Data to Send: 645,005,312
   Transport:     (hotadd)[sending]
  Volume --> 17,179,869,184 [<datastore>] <vmname>/<vmname>.vmdk
  (Hard Disk 1) [Sent]
  Deleted directory
  C:\Windows\TEMP\vmware-SYSTEM\500b3b0c-858b-238d-e0db-3d37430129
  00-vm-334\hotadd
  
  Successful Full VM backup of VMware Virtual Machine '<vmname>'
   mode:                 'Incremental Forever - Incremental'
   target node name:     '<target node>'
   data mover node name: '<datamover node>'
  
  Statistics for Virtual Machine '<vmname>'.
  
  Total number of objects inspected:            1
  Total number of objects backed up:            1
  Total number of objects updated:              0
  Total number of objects rebound:              0
  Total number of objects deleted:              0
  Total number of objects expired:              0
  Total number of objects failed:               0
  Total objects deduplicated:                   1
  Total number of bytes inspected:          16.00 GB
  Total number of bytes processed:           2.04 GB
  Total bytes before deduplication:          2.03 GB
  Total bytes after deduplication:         486.30 MB
  Total number of bytes transferred:       245.91 MB
  Data transfer time:                       81.21 sec
  Network data transfer rate:           26,277.35 KB/sec
  Aggregate data transfer rate:         12,726.75 KB/sec
  Objects compressed by:                       51%
  Deduplication reduction:                  76.67%
  Total data reduction ratio:               98.50%
  Elapsed processing time:               00:02:47
  Removing snapshot for virtual machine '<vmname>'
  
  Backup VM command complete
  Total number of virtual machines backed up successfully: 1
    virtual machine <vmname> backed up to nodename <target node>
  Total number of virtual machines failed: 0
  Total number of virtual machines processed: 1
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Client 6.4.1.x on windows only
  Tivoli Storage Manager Client 6.3.x and 6.4.0.x are unaffected
  
  Initial Impact: Medium
  
  | MDVREGR 6.4.1.0 5698ISMCL |
  
  Additional Keywords: statistics VMware 95493 output dsmsched
  summary
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client versions 6.4 running   *
  *                 on all Microsoft Windows platforms.          *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.4.2. Note that until the fixing   *
  *                 level is available, this information is      *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so that it no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSMAGENT
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R64W PSY

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