IBM Support

IC94170: ANR9999D GETLOGUSAGEINFO REPORTED ON SERVER

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server can report the following
    diagnostic message when a QUERY LOG command is issued:
    
        ANR9999D_2290406712 GetLogUsageInfo(rdbdb.c:nnn)
          Thread<nnnn>: Invalid value (19234.389648) for log free.
          Max is 19000. (SESSION: nnn)
    
      This is caused due to a rounding issue within the server
      and the ACTIVELOGSIZE not being divisible by 512 evenly.
    
    Tivoli Storage Manager Versions Affected:
      6.3.4
    Customer/L2 Diagnostics
      The following message is seen in the activity log after
      issuing a QUERY LOG command:
    
        ANR9999D_2290406712 GetLogUsageInfo(rdbdb.c:nnn)
          Thread<nnnn>: Invalid value (19234.389648) for log free.
          Max is 19000. (SESSION: nnn)
    Initial Impact:
      Low
    Additional Keywords:
      ANS8001I 9994
    
      MDVREGR 6.3.4.0
    

Local fix

  • Adjust the ACTIVELOGSIZE in the server's option file to the
      number of primary log files times 512. Note, this assumes
      there are no secondary logs.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.5. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC94170

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-16

  • Closed date

    2013-10-04

  • Last modified date

    2014-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R63Z PSY

       UP

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A"}]

Document Information

Modified date:
23 September 2021