IC94000: PCOM: ENTERPRISE EXTENDER NODE GOES IDLE WHEN NODE STARTED AT BOOT TIME

Personal Communications 6.0.9
Personal Communications 6.0.10
Personal Communications 6.0.11
Personal Communications 6.0.12
Personal Communications 6.0.13
Personal Communications 6.0.15

APAR status

• Closed as program error.

Error description

• Customer is installing PCOMM 6.0.3.
  Customer made the following steps to install PCOMM:
  1) install the product
  2) reboot the windows
  3) create the configuration
  4) customize the PCOMM to use BDN.ACG config as default and
  start automatic during boot
  5) reboot the windows again
  
  After the Windows startup, PCOMM starts, and at the first time
  that customer open the SNA NODE OPERATION, they are receiving
  a word IDLE at upper corner left in red of the screen. At this
  local, should be show the PCOMM Configuration name.
  If customer issued the command CS QUERY, they receive:
  .
  PCS6027I The node is running.
   Default configuration file:c:\ibm\private\bdn.acg
   Auto Start:  On Boot
   Auto Stop:  None
   TP Context:  System
   Active configuration file:
  .
  To solve the problem, customer need to stop/start the Node.
  Customer has an automatic process to do this installation
  because they need to install PCOMM in 20.000 ATM and with the
  IDLE status, customer is not able to continue the installation.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All SNA node users with Auto_Start_Option    *
  *                 set to 1 (on boot)                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: SNA Node Operations utility shows IDLE  *
  *                      status when auto start on boot is set.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  IBM Personal Communications is configured for SNA connection.
  The Auto_Start_Option is set to 1 (on boot). The .ACG file is
  configured and the machine is restarted. The SNA node starts
  at boot time and runs actively, but the SNA Node Operations
  utility titlebar shows the status as IDLE and the csquery
  command shows the Active Configuration file to be empty.
  
  The csstart command is not waiting for PCS_AGNT.EXE process
  to initialize the node and shared memory.
  

Problem conclusion

• csstart.exe has been changed to wait for PCS_AGNT.EXE to
  complete the initialization of the node and shared memory
  before completing the on boot startup of the node.
  
  Fix scheduled for PCOM 6.0.9 Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• CSSTART
  

Fix information

• Fixed component name

  PCOMM V5 COMBO-

• Fixed component ID

  5639I7000

Applicable component levels

• R601 PSY

     UP

• R602 PSY

     UP