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IC92695: ANR0548W ERROR WHEN RESTORING DATA MOVED FROM DEDUPLICATED TO NON DEDUPLICATED DISK STORAGE POOL

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APAR status

  • Closed as program error.

Error description

  • Data moved from a deduplicated storage pool to a disk storage
    pool may show the following error during restore :
    
    ANR0548W Retrieve or restore failed for session xx for
     node NODEXX (WinNT) processing file space  YYYYY
     for file \FS\PATHNAMEB\FILENAME stored as Backup - error
    detected.
    
    This happens when partial object retrieve is attempted for the
    data stored in the DISK pool.
    This may happen with Fastback mount client.
    
    Tivoli Storage Manager Versions Affected:
       6.3.3.100
    
     | MDVREGR 6.3.3.100   IC89140 |
    
    
    Customer/L2 Diagnostics :
    
    [bfrtrv.c][1342][bfRtrvExt]:Object 108196258 was found on disk.
    Getting the retrieve order.
    [bfrtrv.c][1366][bfRtrvExt]:Super-Bitfile 108200791 will be used
    for data retrieval.
    [bfaggrut.c][4209][BfGetBitfileExtents]:Looking for extents of
    108196258 in pool 0
    [bfaggrut.c][4422][BfGetBitfileExtents]:Chunk 108196258 is not
    compressed, chunksize 306, sdAmount: 0
    [bfaggrut.c][4627][BfGetBitfileExtents]:Chunk length is 306,
    sdAmount is 0
    [bfaggrut.c][4634][BfGetBitfileExtents]:(C) Increasing objSize
    by 306, now 306
    [bfaggrut.c][4422][BfGetBitfileExtents]:Chunk 108196259 is not
    compressed, chunksize 50002, sdAmount: 24
    [bfaggrut.c][4627][BfGetBitfileExtents]:Chunk length is 50026,
    sdAmount is 24
    [bfaggrut.c][4634][BfGetBitfileExtents]:(C) Increasing objSize
    by 50002, now 50308
    [bfaggrut.c][4422][BfGetBitfileExtents]:Chunk 108196260 is not
    compressed, chunksize 31918, sdAmount: 24
    [bfaggrut.c][4627][BfGetBitfileExtents]:Chunk length is 31942,
    sdAmount is 24
    [bfaggrut.c][4634][BfGetBitfileExtents]:(C) Increasing objSize
    by 31918, now 82226
    [bfaggrut.c][4692][BfGetBitfileExtents]:Object 108196258 has 3
    extents, total size: 82226, rc: 0
    [bfrtrv.c][1506][bfRtrvExt]:Client dedup object detected
    [bfrtrv.c][1919][bfRtrvExt]:Adjusting offset for partial object
    retrieve by 10, new offset: 49458
    [bfrtrv.c][1936][bfRtrvExt]:Uncompressed size of object
    108196258 is 82226
    [bfrtrv.c][1973][bfRtrvExt]:Chunk 108196258 is not compressed
    with an uncompressed size of 306
    [bfrtrv.c][1978][bfRtrvExt]:Skipping chunk 108196258
    [bfrtrv.c][1973][bfRtrvExt]:Chunk 108196259 is not compressed
    with an uncompressed size of 50002
    [bfrtrv.c][1986][bfRtrvExt]:Offset in chunk 108196259 is now
    49152
    [bfrtrv.c][2161][bfRtrvExt]:lastRtrvInfo is being reset for
    retrieving from pool 0.
    [afrtrv.c][1074][AfGetBitfileAttrEx]:entry, srvId=0, poolId=0,
    bfId=108200791, isDamagedP=0000000000000000
    [afrtrv.c][1285][AfGetBitfileAttrEx]:exit, rc=1101
    [bfrtrv.c][5616][SetLastRtrvInfo]:Error 1101 reseting
    lastRtrvInfo for pool 0.
    [bfrtrv.c][2240][bfRtrvExt]:Skipping end-to-end digest check for
    bitfile 108196258
    [bfrtrv.c][2310][bfRtrvExt]:Exiting, bitfile 108196258, rc=1101.
    [smnqr.c][2176][SmRetrieveBitfile]:rc 1101 from bfRtrv
    [bfrtrv.c][4281][bfDisplayBadRtrvVol]:Get DfRc 0, AfRc 0,
    destroyedSeqVol 0, offsiteSeqVol 0, unavailableSeqVol 0.
    [bfrtrv.c][4295][bfDisplayBadRtrvVol]:Exiting with DfRc 0, AfRc
    0.
    [output.c][7271][PutConsoleMsg]:ANR0548W Retrieve or restore
    failed for session xx for node yy (WinNT) processing file space
    FS 2 for file \FS\PATHNAME\FILENAME stored as Backup - error
    detected.~
    [smnqr.c][2211][SmRetrieveBitfile]:Integrity error 1101 for
    object 108196258.
    [smnode.c][20313][SmDoObjRtrv]:Reporting 14 for rtrv of
    108196258 (offset 49448, len 16384) for YY (205760).
    
    
    Initial Impact: High
    
    
    Additional Keywords:
    
    TSM FSB dedup por zztsm63
    

Local fix

  • MOVE data back to a FILE storage pool , with or without
    deduplication active.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.5. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC92695

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-31

  • Closed date

    2013-06-06

  • Last modified date

    2013-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R63Z PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
06 June 2013