IBM Support

IC92586: SERVER ON SOLARIS UNNECESSARILY INSTALLS TSAMP PACKAGES WHICH WILL NOT BE REMOVED WITH "UNINSTALL_TIVOLI_STORAGE_MANAGER".

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APAR status

  • Closed as program error.

Error description

  • On Tivoli Storage Manager server 6.2 and 6.3 on Solaris
    platform, some packages of Tivoli System Automation for
    Multiplatforms are installed unnecessarily and may not be
    removed with "Uninstall_Tivoli_Storage_Manager".
    
    Here is an example for the result of "pkginfo | grep IBM"
    command from OS prompt.
    It can be seen that some packages related to TSAMP remains even
    after running "Uninstall_Tivoli_Storage_Manager".
    
    (Example for result of "pkginfo" command after running
    "Uninstall_Tivoli_Storage_Manager")
    ------------------------------
    application IBMrsct64bit ...
    application IBMrsctBasMsg-**_**-***** ...
    application IBMrsctBasic ...
    application IBMrsctCorMsg-**_**-***** ...
    application IBMrsctCorUtMsg-**_**-***** ...
    application IBMrsctCore ...
    application IBMrsctCoreUtils ...
    application IBMrsctOptStoragerm ...
    application IBMsam ...
    application IBMsamAdapter ...
    application IBMsamMsg-**_**-***** ...
    application IBMsrc ...
    application IBMsrcMsg-**_**-***** ...
    ------------------------------
    
    
    Tivoli Storage Manager Versions Affected: TSM 6.2 and 6.3 for
    Solaris platform.
    
    
    Customer/L2 Diagnostics (If Applicable)
    
    
    
    Initial Impact: Low
    
    
    Additional Keywords: zz62 zz63 samp rsct uninstallSAM
    

Local fix

  • When the packages are not used by other applications and it
    could be judged that they can be removed, the "uninstallSAM"
    script under "/opt/IBM/tsamp/sam" directory can be used after
    "Uninstall_Tivoli_Storage_Manager" completes.
    
    (Execution example)
    -----------------------------
    # ./uninstallSAM
    uninstallSAM: The language currently set is not supported : ja
    
    uninstallSAM: If you want to cancel uninstallSAM to set a
    supported language, type 'y':
    ...
    uninstallSAM: Will continue in English
    uninstallSAM: Uninstalling System Automation on platform sparc
    uninstallSAM: Uninstallin
     IBMsamAdapter
    uninstallSAM: Uninstallin
     IBMsamMsg-de_DE-ISO8859-1
    ...
    uninstallSAM: Uninstallin
     IBMsrcMsg-zh_TW-BIG5
     IBMsrcMsg-zh_TW-EUC
     IBMsrcMsg-zh_TW-UTF-8
    uninstallSAM: Uninstallin
     IBMsrc
    
    #
    -----------------------------
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See APAR description.                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available.           *
    *                 This problem is currently projected to be    *
    *                 fixed in level 6.2.6 and 6.3.5.              *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem is fixed.
    Affected platforms:  Solaris.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC92586

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-28

  • Closed date

    2013-08-20

  • Last modified date

    2013-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R62Z PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62S","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
20 August 2013