IC91585: DATA PROTECTION FOR VIRTUAL ENVIRONMENTS IS UNABLE TO MOUNT A SNAPSHOT FOR A REPLICATED NODE.

Download Information: Version 6.4.x IBM Tivoli Storage Manager for Virtual Environments
Download Information: Version 7.1.1 IBM Tivoli Storage Manager for Virtual Environments

APAR status

• Closed as program error.

Error description

• Using the Tivoli Storage Manager for Virtual Environments
  recovery agent to
  mount a snapshot for a replicated node will fail.
  Recovery Agent GUI will show "FBSM8016E failed to mount"
  TDP_FOR_VMWARE_MOUNT040.sf log will contain:
  ( e1c)->I6.XPR MOUNT :
  AFS::TSM_ConnectionManager::GetTxnConnection: 2,ThreadID=3612,
  active 2
  ( e1c)->I6.XPR MOUNT : IsNtfsBootSector::NTFS Volume
  ( e1c)->I6.XPR MOUNT : GetNtfsLabel: No Label
  ( e1c)->I6.XPR MOUNT : MBR_DiskParser::AddPartition: start 63,
  Length in sector 29334627
  ( ff0)->I6.XPR MOUNT : trying to mount 'Z:\'
  ( ff0)->I6.XPR MOUNT : 'Z:\' is job number 6001
  ( ff0)->I6.XPR MOUNT : 'Z:\' creating virtual disk with device
  number 121
  ( ff0)->I6.XPR MOUNT : AFS::TSM_Connection::Connect: 3,
  ThreadID: 4080, TSM server: TSMSERVER.com, Port: 1500, Node:
  TSMNODE, AsNode: TSMNODE1 FromNode:
  ( ff0)->I6.XPR MOUNT :
  AFS::TSM_ConnectionManager::GetTxnConnection: 3,ThreadID=4080,
  active 3
  ( ff0)->I6.XPR MOUNT : 'Z:\' read-only virtual disk created
  ( fe8)-->W12.XPR MOUNT : 'device 121' read of 4096 bytes to
  offset 0 failed, virtual volume not found
  ( fe8)-->W12.XPR MOUNT : 'device 121' read of 4096 bytes to
  offset 0 failed, virtual volume not found
  ( ff0)--->E18.XPR MOUNT : CTSMLock::SendLockObject: Error on
  DSM_EndTxnEx, -50, reason 0: ANS0302I (RC0) Successfully done.
  ( ff0)--->E18.XPR MOUNT : CTSMLock::CreateLock SendLockObject
  returned false
  ( ff0)--->E18.XPR MOUNT : Failed to create lock object
  ( ff0)->I6.XPR MOUNT : FBSM8016E failed to mount
  This apar should resolve the following items:
  1 )When the issue occurs, the Recovery Agent should issue
  message(s) that (a) make it clear that mount and instant restore
  directed to a replication target server is not valid while the
  node is in replication mode;
   (b) provide suggestions for remediation, e.g., direct the
  action to the replication source server, or disable replication
  for the node.
  2) Update our client-side and server-side documentation with
  this limitation.
  initial Impact: Medium
  Platforms Affected: Windows/Linux
  Versions Affected: 6.3/6.4
  

Local fix

• 1) Use the source server
  2) Run "remove replnode" on the target server for the node.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of Recovery Agent versions 6.3, and    *
  *                 6.4, attempting to mount snapshots from a    *
  *                 replication server.                          *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.3.3 and 6.4.2. Note that this    *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• Recovery Agent has been fixed to show an appropriate error
  message.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels

• R64L PSY

     UP

• R64W PSY

     UP