IC90424: RANDOM PROBE FAILURES ON SYSTEMS WITH MANY STORAGE SUBSYSTEMS.

4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• In certain unique situations, the probe result set is closed
  while the probe is executing, resulting in probe job failures
  as evidenced by the following messaging, in the
  <tpc_install_dir>\device\log\dmSvcTrace.log file:
  
  
  2012.11.26 04:15:38.778+01:00 HWN099993E HWN021503E
  @(-9223372036848145300;[-9223372036845480307,0,4];-9223372036845
  452722;Process Processor (Thread-399951))
  com.ibm.tpc.common.api.TPCServerException: HWN021503E An
  internal error occurred, please try again.
  If the problem persists, please contact IBM service.
  at
  com.ibm.tpc.disk.common.util.DiskMessageHelper.getTPCServerExcep
  tion(DiskMessageHelper.java:200)
  at
  com.ibm.tpc.disk.collection.OverheadUpdatePostProcess.process(Ov
  erheadUpdatePostProcess.java:218)
  at
  com.ibm.tpc.disk.discovery.DS_CLI_PostProcess.dbPostProcess(DS_C
  LI_PostProcess.java:76)
  at
  com.ibm.tpc.disk.discovery.NAPIProbePostProcess.finishProbe(NAPI
  ProbePostProcess.java:471)
  at
  com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAPIProb
  ePostProcess.java:327)
  at com.ibm.tpc.Router.perform(Router.java:1060)
  at com.ibm.tpc.Router.perform(Router.java:596)
  at
  com.ibm.tpc.discovery.ProcessProcessor.process(ProcessProcessor.
  java:69)
  at
  com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread.java:
  258)
  Caused by: com.ibm.db2.jcc.b.SqlException:
  [ibm][db2][jcc][10120][10898] Invalid operation: result set is
  closed.
  at com.ibm.db2.jcc.b.zf.lb(zf.java:3276)
  at com.ibm.db2.jcc.b.zf.c(zf.java:252)
  at com.ibm.db2.jcc.b.zf.next(zf.java:237)
  at
  com.ibm.tpc.infrastructure.database.DBResultSet.next(DBResultSet
  .java:107)
  at
  com.ibm.tpc.disk.collection.OverheadUpdatePostProcess.process(Ov
  erheadUpdatePostProcess.java:155)
  ... 7 more
  com.ibm.tpc.disk.collection.OverheadUpdatePostProcess process
  

Local fix

• Rare occurrence, difficult to recreate
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: TPC 4.2.2.143 (fp3) users and earlier        *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• The fix for this APAR is targeted for the following
  maintenance package:
  
  | fix pack | 4.2.2-TIV-TPC-FP0004 - target June 2013
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC FOR DISK

• Fixed component ID

  5608TPCD1

Applicable component levels

• R422 PSY

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