IC90217: PROBLEM WHEN UPGRADING TO TPC SELECT EDITION 5.1.1 - DISK MANAGER AND FABRIC MANAGER DISAPPEAR FROM GUI

Fix Pack 5.1.1.2 (September 2013) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• When I do the upgrade from 5.1.0 to 5.1.1 using the TPC Select
  Edition images, Disk Manager and Fabric Manager disappear from
  the GUI dashboard.  Theya are there when starting the 5.1.0 GUI
  but are gone after the 5.1.1 upgrade.
  
  The fix pack web site says that TPC 5.1.1 does not include a
  license, but that an already existing license should transfer
  during an upgrade.
  

Local fix

• Contact support
  

Problem summary

• AFFECTED USERS:
  TPC for Disk 4.2.2 and TPC Select edition 5.1.0 users upgrading
  to TPC 5.1.1 as well as anyone trying to do a new installation
  of TPC Select Edition 5.1.1.0 build 20121206-0740
  
  PROBLEM DESCRIPTION:
  No license is applied when upgrading an existing Select package
  or when installing TPC Select Edition 5.1.1 fresh.  As a result,
  expected TPC function is not available.  This affects all
  supported TPC server operating systems.
  

Problem conclusion

• Replacement packages for TPC 5.1.1.0 (with license included)
  will be made available on Passport Advantage for the Windows
  operating system as an interim fix.    The next 5.1.1 fix pack
  will contain a fix for all supported operating systems.
  
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | interim fix | 5.1.1.0-TIV-TPC-Windows-if0001 - target March
  2013
  | fix pack | 5.1.1-TIV-TPC-FP0001 - target March 2013
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  
  If you have already encountered this problem after installing or
  upgrading, contact IBM support for a procedure to update the
  license.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R511 PSY

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