IC89852: DSMSERV RESTORE DB TRIGGERS AN ANR2032E AND ANR9999D

IBM Tivoli Storage Manager V6.3 Fix Pack 5 (6.3.5.000) Server Downloads

APAR status

• Closed as program error.

Error description

• The errors are generally seen during restores of relatively
  small databases. There is a timing issue at the end of the
  RESTORE DB that occurs while waiting for all mount points to
  release.
  These symptoms are similar to IC84546.  The code change for
  IC84546 made the symptoms less likely but it did not eliminate
  all cases.
  Tivoli Storage Manager Versions Affected:
    All 6.1, 6.2 and 6.3 server versions on all platforms
  Customer/L2 Diagnostics (if applicable)
  The console output reports the following:
  ANR8468I LTO volume <vol_name> dismounted from drive <DRIVE>
            in library <LIBRARY>.
  ANR2971E Database backup/restore/rollforward terminated - DB2
           sqlcode -2025 error.
  ANR2032E RESTORE DB: Command failed - internal server error
           detected.
  ANR9999D Thread<0> issued message 2032 from:
  ANR9999D Thread<0>  outMsgf()+3e
  ANR9999D Thread<0>  AdmRestoreDb()+e86
  ANR9999D Thread<0>  admRestoreDatabase()+187
  ANR9999D Thread<0>  psPostCleanup()+272
  ANR9999D Thread<0>  adsmMain()+ef1
  ANR9999D Thread<0>  main()+9b dsmserv.c:241
  ANR9999D Thread<0>  __tmainCRTStartup()+11a crtexe.c:555
  ANR9999D Thread<0>  BaseThreadInitThunk()+d
  ANR9999D Thread<0>  RtlUserThreadStart()+21
  Initial Impact:
    Medium
  Additional Keywords:
   IC84546 RESTORE 2025 ANR4574E
   | MDVPARTL 6.3.3.000-TIV_5698ISMSV |
  

Local fix

• To restore the DB enable the following trace classes:
    ICBACK ICREST VERBDUMP VERBDETAIL TCPINFO ADDMSG
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.3.5. Note that this is            *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP