IBM Support

IC89662: XM UPGRADES FROM 3.8.X OR 4.0.X TO 5.0.0.3 OR HIGHER, WITH A FEATURE RICH PRODUCT LIST, MIGHT NOT COMPLETE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • DataPower customers who are upgrading their XM model from a
3.8.x or 4.0.x release to a 5.0.0.3 release or higher may
experience a restart and the upgrade will not complete.

Local fix

  • 



Problem summary


    

  • XM upgrades to 5.0.0.3 or higher may experience a restart during
the upgrade, and the upgrade will not complete.

    



Problem conclusion


    

  • The fix is available in 3.8.2.18,  4.0.1.16, 4.0.2.12 and
5.0.0.6.  Note that to avoid the problem, the fix must be in the
version of the firmware that is currently running on the
appliance (not the version that is being upgraded to).

For a list of the latest fix packs available, please see:
http://www-01.ibm.com/support/docview.wss?uid=swg21237631

    



Temporary fix


    

  • A failed upgrade from an earlier release can be completed if the
upgrade is retried in two steps, first to a version of the XM
firmware revision that includes the fix, but
does not
contain optional features such as ODBC or TAM, and then a
second upgrade to the firmware that includes the desired
features.

    



Comments


    

  • 



APAR Information




    

  • APAR number
    IC89662
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    500
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-01-23
    • 

  • Closed date
    2013-02-27
    • 

  • Last modified date
    2014-01-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R382  PSY
       UP
    • 

  • R401  PSY
       UP
    • 

  • R402  PSY
       UP
    • 

  • R500  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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