IC89594: INSTALLER DISPLAYS ERROR INDICATING USER PASSWORD IS EXPIRED EVEN THOUGH THE PASSWORD IS SET TO NEVER EXPIRE.

Fix Pack 5.1.1.2 (September 2013) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• This issue only happens on Linux.
  During upgrade from 4.2.2.95 to 5.1 installer generates error
  BPCIN0147E.
  BPCIN0147E The WebSphere Application Server user name password
  does not match the password for the existing user name user_name
  on the system.
  Run the changepasswords tool to change the password for Tivoli
  Storage Productivity Center.
  
  RECREATE STEPS:
  Execute chage -l username to get user password expiration
  properties.
  An output example is this:
  Last password change                               : Jan  3,
  2013
  Password expires                                        : Jan
  23, 2013
  Password inactive                                       : never
  Account expires                                            :
  never
  Minimum number of days between password change            : 0
  Maximum number of days between password change          : 20
  Number of days of warning before password expires            : 7
  
  To reproduce the problem, run chage -M -1 username to get:
  Last password change                                 : Jan  3,
  2013
  Password expires                                          :
  never
  Password inactive                                         :
  never
  Account expires                                              :
  never
  Minimum number of days between password change          : 0
  Maximum number of days between password change         : -1
  Number of days of warning before password expires           : 7
  
  Now if you run the installer you get an error saying the
  password is expired even though is not.
  

Local fix

• Call IBM support for a temporary fix.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users that try to install or upgrade TPC on Linux and have   *
  * their TPC admin password set to never expire.                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * User gets the following error message:                       *
  * BPCIN0147E The WebSphere Application Server user name        *
  * password does not match the password for the existing user   *
  * name user_name on the system.                                *
  * But the password is correct and is set to never expire. When *
  * he runs chage -l username he gets 'Password expires  Never'. *
  * As workaround, user can temporarly set the password to       *
  * expire at a specific date instead of never.                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Set the password to expire at a specific date and after TPC  *
  * gets installed/upgraded, set it back to expire never or      *
  * contact IBM support for a fix patch.                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.1.1-TIV-TPC-FP0001 - target March 2013
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• INSTALL
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP