IC89454: DEPLOYMENT ENGINE (DE) INSTALLATION MAY APPEAR TO HANG IF MACHINE HAS MORE THAN 100 MOUNTED FILESYSTEM

APAR status

• Closed as program error.

Error description

• The installation or upgrade of the IBM Tivoli Storage Manager
  Server or Storage Agent, on a system with more than 100 mounted
  filesystem, may appear to hang or take a long time between
  updating progress messages.
  In reality the install completes successfully but it can take
  more than 8 hours to complete.  In one case it took 13 hours.
  
  
  Tivoli Storage Manager Versions Affected:
  All Tivoli Storage Manager DE Install/upgrades including the
  Storage Agent V6.1 V6.2 and V6.3
  
  
  Initial Impact:
  Low
  
  
  
  Additional Keywords:
  TSM DE UPGRADE INSTALLATION HANG 100 FILESYSTEM SAN
  

Local fix

• Unmounting the large filesystem during the DE install or upgrade
  will allow the install or upgrade to complete successfully.
  This is due to the DE no longer attempting to verify the
  remaining filesystems, as they have been removed from system
  access.  This does not effect the installation.
  After the install or upgrade has completed, remount the
  filesystem and then start the server.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager users             *
  *                 performing an install or upgrade.            *
  ****************************************************************
  * PROBLEM DESCRIPTION: See Apar description.                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected to be    *
  *                 fixed in level 6.3.4.                        *
  *                 Note that this is subject to change at       *
  *                 the discretion of IBM                        *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R61Z PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R62Z PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R63Z PSY

     UP