IC89453: "HWN021503E AN INTERNAL ERROR OCCURRED" WHEN MAX NUMBER OF LOGGING SUBDIRECTORIES IS HIT

Fix Pack 5.1.1.2 (September 2013) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 7 (July 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 8 (March 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 9 (May 2015) for Tivoli Storage Productivity Center
4.2.2 Fix Pack 10 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• During 96 hour long run of 5 deploys then 5 deletes repeated,
  deployments began to fail consistently with TPCServerException:
  HWN021503E.
  
  Deploys first started to fail with SVSException: Host to LUN
  Attach is failed, then went consistently to TPCServerException:
  HWN021503E.
  
  The TPC log directory fills up and is unable to create
  any more files until we clean the directory.
  
  
  # mkdir x
  mkdir: 0653-358 Cannot create x.
  x: There are too many links to a file.
  # pwd
  /opt/IBM/TPC/device/log/epm
  # ls | wc
  ?? 32765?? 32765? 775846
  

Local fix

• Access the root file system and remove older directories and
  logs from the /opt/IBM/TPC/Device/log/epm directory.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Those using TPC 4.2.2 or earlier as part     *
  *                 of IBM Systems Director.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.  This is not     *
  *                      likely to occur when using TPC          *
  *                      without IBM Systems Director.           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  -
  

Problem conclusion

• A change has been made to better handle a large number of
  directories and logs getting created due to a large number of
  requests in a short time.  The fix for this APAR is targeted
  for the following maintenance package:
  
  | fix pack | 4.2.2-TIV-TPC-FP0004 - target June 2013
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC STANDARD ED

• Fixed component ID

  5608TPCS0

Applicable component levels

• R422 PSY

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