IC89263: ANR0836W MIGHT OCCUR WHEN PERFORMING A POINT-IN-TIME RESTORE FROM AN ACTIVE-DATA STORAGE POOL

APAR status

• Closed as program error.

Error description

• A point-in-time restore operation might fail if the following
  conditions are met :
  
  - Some of the data required for the restore operation resides in
    an Active-Data Pool
  - Point in Time option is used on client side
  - No Query Restore is used
  
  The restore fails with errors on client side :
  
  ANS4988W File '/path/filename' is currently unavailable on
  server and has been skipped.
  
  On Server side :
  
  ANR0836W No query restore processing session xx for node
  NODENAME and filespace / failed to retrieve file
         /path/filename  - file being skipped.
  
  The problem will not occur if the DISABLENQR client option is
  set to YES.
  
  
  Tivoli Storage Manager Versions Affected:  6.1 , 6.2 , 6.3
  
  
  Customer/L2 Diagnostics :
  
  Doc link showing differences between Classic versus NQR restore
  protocol
  
  http://pic.dhe.ibm.com/infocenter/tsminfo/v6r2/topic/com.ibm.its
  m.srv.doc/r_mngdata_nqrprocess.html
  
  Initial Impact: Low
  
  Additional Keywords:  TSM ADP Pittime pitdate NQR classic
  

Local fix

• - Add the following option to the client options file:
     DISABLENQR=YES
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 point-in-time with no query restores.        *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.3.4. Note that this is           *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP