IC86281: AUDIT VOLUME MAY FAIL FOR EMPTY VOLUMES WITH ANR2023E

IBM Tivoli Storage Manager V5.5 Fix Pack 7 (5.5.7.000) Server Downloads

APAR status

• Closed as program error.

Error description

• Under - rather rare and currently unknown circumstances - it
  can happen, that due to inconsistencies in the Tivoli Storage
  Manager database, a storage pool volume is being emptied
  (QUERY CONTENT returns nothing) but not being deleted
  from the storage pool.
  
  An AUDIT VOLUME FIX=YES should fix this problem, but it fails
  with
  
  ANR2032E AUDIT VOLUME: Command failed - internal server error
  detected.
  
  Customer/L2 Diagnostics
  
  Example actlog output from a Tivoli Storage Manager server
  5.5.3.0 on Solaris:
  
  AUDIT VOLUME /ssam/000012BF.BFS fix=yes
  
  ANR2032E AUDIT VOLUME: Command failed - internal server error
    detected.
  ANR9999D Thread<8119112> issued message 2032 from:
  ANR9999D Thread<8119112>   0x00000001017D9450  outTextf
  ANR9999D Thread<8119112>   0x0000000100161740  DoAuditVolume
  ANR9999D Thread<8119112>   0x0000000100151114  AdmAuditVolume
  ANR9999D Thread<8119112>   0x00000001000B2180  AdmCommandLocal
  ANR9999D Thread<8119112>   0x00000001000B0D74  admCommand
  ANR9999D Thread<8119112>   0x0000000101402210
    SmAdminCommandThread
  ANR9999D Thread<8119112>   0x0000000101954400  StartThread
  ANR9999D Thread<8119112>   0xFFFFFFFF7E1D736C  *UNKNOWN*
  
  
  Updating the volume to access "destroyed" does fail as well:
  
  UPDATE VOLUME /ssam/000012BF.BFS access=destroyed
  
  ANR0104E asvol.c(4866): Error 2 deleting row from table
    "AS.Volume.Assignment".
  ANR2032E UPDATE VOLUME: Command failed - internal server
   error detected.
  ANR9999D Thread<3251064> issued message 2032 from:
  ANR9999D Thread<3251064>   0x00000001017D9450  outTextf
  ANR9999D Thread<3251064>   0x000000010033F744  AdmUpdateVolume
  ANR9999D Thread<3251064>   0x00000001000B2180  AdmCommandLocal
  ANR9999D Thread<3251064>   0x00000001000B0D74  admCommand
  ANR9999D Thread<3251064>   0x0000000101402210
    SmAdminCommandThread
  ANR9999D Thread<3251064>   0x0000000101954400  StartThread
  ANR9999D Thread<3251064>   0xFFFFFFFF7E1D736C  *UNKNOWN*
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager  server 5,5 6,1, 6.2 and 6.3 on all
  platforms
  
  Initial Impact:
  medium
  
  Additional Keywords:
  zz61 zz62 zz63 TSM SSAM snaplock
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected to be    *
  *                 fixed in levels 5.5.7, 6.2.5, and            *
  *                 6.3.4.                                       *
  *                 Note that this is subject to change at       *
  *                 the discretion of IBM.                       *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  After applying the fix, run AUDIT VOLUME FIX=YES to resolve
  the problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM83068

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP