IC86047: TIVOLI STORAGE MANAGER DEVICE DRIVER CAN CRASH HOST SYSTEM ON SOLARIS PLATFORM

IBM Tivoli Storage Manager V5.5 Fix Pack 7 (5.5.7.000) Server Downloads
IBM Tivoli Storage Manager (TSM) server V6.1.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Solaris host system will crash when a configured non-IBM
  tape device is offline and while
  SAN discovery function is running, when using Tivoli Storage
  Manager device driver.
  
  
  From analysing the Solaris crash;
  
  stack:
  ddi_get_instance(0, 40546411, fe97b954, 102005, 0, 0)
  mt`dd_ioctl+0x524(40546411, fe97b954, 102005, 0, 1, fe97b954)
  mt`unix_ioctl+0x30c(14200013fff, 40546411, fe97b954, 102005,
  40546411,
  fe97b954)
  mt`adsm_ioctl+0xf4(14200013fff, 40546411, fe97b954, 102005,
  3008009cf80,
  2a105533adc)
  fop_ioctl+0x20(30078dde700, 40546411, fe97b954, 102005,
  3008009cf80,
  12a0b28)
  ioctl+0x184(8, 60057999538, fe97b954, fffffff8, 0, 40546411)
  syscall_trap32+0xcc(8, 40546411, fe97b954, fffffffffffffff8, 0,
  2832cf1)
  
  
  Check kernel messages to see if drive offline.
  
  An example would be:
  
  Jul 30 11:09:05 server1 fctl: [ID 517869 kern.warning] WARNING:
  fp(7)::GPN_ID for D_ID=11200 failed
  Jul 30 11:09:05 server1 fctl: [ID 517869 kern.warning] WARNING:
  fp(7)::N_x Port with D_ID=11200, PWWN=500104f0009ff5b3 disapp
  eared from fabric
  Jul 30 11:09:24 server1 scsi: [ID 243001 kern.info]
  /pci@10,600000/pci@0/pci@9/SUNW,qlc@0/fp@0,0 (fcp7):
  Jul 30 11:09:24 server1         offlining lun=0 (trace=0),
  target=11200 (trace=2800004)
  Jul 30 11:09:24 server1 genunix: [ID 408114 kern.info]
  /pci@10,600000/pci@0/pci@9/SUNW,qlc@0/fp@0,0/st@w500104f0009ff5b
  3,0 (m
  t15) offline
  
  
  
  
  Platforms affected:
  Tivoli Storage Manager Device Driver 5.5, 6.1, 6.2, 6.3 on
  Solaris
  
  
  Initial Impact: Medium
  
  Additional Keywords:
  ZZ62 ZZ61 ZZ63  85483 crash abend solaris TSM DD TSMDD
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager users with        *
  *                 non-IBM tape devices                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.7, 6.1.5.300, 6.2.5 and 6.3.3. *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  Solaris
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R53S PSY

     UP

• R54S PSY

     UP

• R55S PSY

     UP

• R61S PSY

     UP

• R62S PSY

     UP

• R63S PSY

     UP