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IC85543: TIVOLI STORAGE MANAGER MIGHT LOG AN ANR9999D DOBACKQRYGROUPS MESSAGE DURING CLIENT BACKUP

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APAR status

  • Closed as program error.

Error description

  • The following message might be logged on the Tivoli Storage
    Manager server:
    
    ANR9999D_0878840086 DoBackQryGroups(smnode.c:17935) Thread<447>:
    Group info exceeds max, groupCount=375, groupObjId=2847182038,
    member objId=2652457781, nodeId=221, fsId=1 (SESSION: 128)
    ANR9999D Thread<447> issued message 9999 from: (SESSION: 128)
    ANR9999D Thread<447>  0x00000000d1ca03 OutDiagToCons  (SESSION:
    128)
    ANR9999D Thread<447>  0x00000000d1f838 outDiagfExt  (SESSION:
    128)
    ANR9999D Thread<447>  0x00000000afad08 DoBackQryGroups
    (SESSION: 128)
    ANR9999D Thread<447>  0x00000000b07f19 SmNodeSession  (SESSION:
    128)
    ANR9999D Thread<447>  0x00000000b35caf SmSchedSession  (SESSION:
    128)
    ANR9999D Thread<447>  0x00000000ad0997 HandleNodeSession
    (SESSION: 128)
    ANR9999D Thread<447>  0x00000000ad389a smExecuteSession
    (SESSION: 128)
    ANR9999D Thread<447>  0x00000000db150b psSessionThread
    (SESSION: 128)
    ANR9999D Thread<447>  0x00000000d9ee2e StartThread  (SESSION:
    128)
    ANR9999D Thread<447>  0x0000342f60673d *UNKNOWN*  (SESSION: 128)
    ANR9999D Thread<447>  0x0000342eed44bd *UNKNOWN*  (SESSION: 128)
    .
    The symptom is typically seen if an object is a member of many
    groups, e.g. with frequent system state backups, keeping
    unlimited number of copies.
    
      Tivoli Storage Manager Versions Affected: all V6
      Initial Impact: Low
      Additional Keywords: verexist verdeleted retonly retextra
    nolimit TSM ZZ61 ZZ62 ZZ63
    

Local fix

  • make sure to not keep more than 350 copies of a single object
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    *                                                              *
    *                 In addition to the server fix this also      *
    *                 requires the Tivoli Storage Manager client   *
    *                 to be upgraded to 6.4.                       *
    *                                                              *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85543

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-26

  • Closed date

    2013-03-25

  • Last modified date

    2013-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
25 March 2013