IC84871: CANCEL OF THE TIVOLI STORAGE MANAGER DATABASE BACKUP PROCESS REMAINS PENDING

APAR status

• Closed as program error.

Error description

• Running a cancel process for the Tivoli Storage Manager database
  backup the cancel process remains pending
  
  ****************************************************************
  
  ANR0984I Process 1 for Database Backup started
  in the BACKGROUND. (SESSION: 44, PROCESS:1)
  
  ANR4559I Backup DB is in progress. (SESSION:44, PROCESS: 1)
  
  ANR4626I Database backup will use 1 streams for processing
  with the number originally requested 1. (SESSION: 44, PROCESS:
  1)
  
  ANR2280I Full database backup started as process 1.
  (SESSION: 44, PROCESS: 1)
  
  ANR0406I Session 47 started for node $$_TSMDBMGR_$$
  (DB2/AIX64) (Tcp/Ip 127.0.0.1(55032)). (SESSION: 44)
  
  
  Then here the cancel of the process:
  
  
  ANR2017I Administrator ADMIN issued command: CANCEL
  PROCESS 1  (SESSION: 44)
  
  ANR0940I Cancel request accepted for process 1.
  (SESSION: 44)
  
  ****************************************************************
  
  
  No further messages displayed in the Tivoli Storage Manager
  activity log.
  
  
  The db2diag.log shows the cancel of the database backup but
  there is no feedback
  in the Tivoli Storage Manager activity log:
  
  ****************************************************************
  
  
  E12552354A347      LEVEL: Error
  PID     : 14417926             TID  : 1           PROC : db2vend
  INSTANCE: tsminst1              NODE : 000
  EDUID   : 1
  FUNCTION: DB2 UDB, database utilities, sqluvput, probe:962
  DATA #1 : TSM RC, PD_DB2_TYPE_TSM_RC, 4 bytes
  TSM RC=0x0000009D=157 -- see TSM API Reference for meaning.
  
  I12552702A767      LEVEL: Error
  PID     : 7274540              TID  : 39894       PROC : db2sysc
  0
  INSTANCE: tsminst1              NODE : 000
  EDUID   : 39894                EDUNAME: db2med.27814.0 (TSMDB1)
  0
  FUNCTION: DB2 UDB, database utilities,
  sqluMapVend2MediaRCWithLog,
  probe:655
  DATA #1 : String, 153 bytes
  Vendor error: rc = 25 returned from function sqluvput.
  Return_code structure from vendor library
  /opt/tivoli/srv_instance/tsminst1/sqllib/adsm/libtsm.a:
  
  DATA #2 : Hexdump, 48 bytes
  0x07000009B7CC7330 : 0000 009D 3936 3220 3135 3700 0000 0000
  ....962
  157.....
  0x07000009B7CC7340 : 0000 0000 0000 0000 0000 0000 0000 0000
  ................
  0x07000009B7CC7350 : 0000 0000 0000 0000 0000 0000 0000 0000
  ................
  
  I12553470A375      LEVEL: Error
  PID     : 7274540              TID  : 39894       PROC : db2sysc
  0
  INSTANCE: tsminst1              NODE : 000
  EDUID   : 39894                EDUNAME: db2med.27814.0 (TSMDB1)
  0
  FUNCTION: DB2 UDB, database utilities,
  sqluMapVend2MediaRCWithLog,
  probe:695
  MESSAGE : Error in vendor support code at line: 962 rc: 157
  
  The following is the explanation:
  
  DSM_RC_WILL_ABORT 157 /* Transaction will be aborted */
  ****************************************************************
  
  
  Tivoli Storage Manager Versions Affected:
  
  Tivoli Storage Manager Server version 6.3.1.X and higher on all
  platforms
  
  Initial Impact:
  Medium
  
  Additional Keywords:
  TSM db hang hung zz63 db2
  
  | MDVPARTL 6.3.1.0-TIV_5698ISMSV |
  

Local fix

• Restart of the Tivoli Storage Manager is needed to clear the
  cancel process pending problem.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.3.3. Note that this is            *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R63Z PSY

     UP