IBM Support

IC83501: DIAGNOSTIC COMMAND 'SHOW MEMORY PROC' MIGHT CAUSE APPLIANCE RESTART.

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APAR status

  • Closed as program error.

Error description

  • Using 'show memory proc' CLI command in Diagnostic mode might
result in appliance restart.

Local fix

  • 



Problem summary


    

  • Affected are customers using CLI diagnostic-mode command 'show
memory proc' on all supported firmware releases.

The command may trigger firmware restart. This should not happen
during normal operation of the appliance, as the diagnostic
commands are to be used only for troubleshooting, as directed by
IBM support.

    



Problem conclusion


    

  • The fix is available in 3.8.2.14, 4.0.1.12, 4.0.2.8
and 5.0.0.1

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC83501
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    402
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-05-16
    • 

  • Closed date
    2012-07-09
    • 

  • Last modified date
    2012-08-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R382  PSN
       UP
    • 

  • R401  PSN
       UP
    • 

  • R402  PSN
       UP
    • 

  • R500  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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