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IC83242: SERVER MESSAGES INCLUDING THE FOLLOWING TEXT MUST BE CORRECTED: REFER TO THE &STGM; DOCUMENTATION ON I/O ERROR CODE DESCRIPTIONS

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APAR status

  • Closed as program error.

Error description

  • The message text for mostly hardware or media errors need to be
    corrected. The string "&STGM" in the following context must be
    replaced with "Tivoli Storage Manager":
    
    Refer to the &STGM; documentation on I/O error code
    descriptions.
    
    Customer/L2 Diagnostics
    
    Example of one affected message from server actlog:
    
    ANR8944E Hardware or media error on drive DRIVE1
      (/dev/rmt0) with volume L11083(OP=LOCATE, Error Number= 5,
      CC=0, KEY=03, ASC=14, ASCQ=00, SENSE=70.
      00.03.00.00.00.00.58.00.00.00.00.14.00-
      .36.00.63.53.72.60.00.01.4C.31.31.30.38.33.10.01.00.00.4-
      C.27.00.01.B0.59.00.00.00.00.00.00.80.2B.60.00.00.00.1F.-
      CB.2E.00.05.4D.A2.72.60.00.7A.63.53.72.60.00.00.00.00.00-
      .00.00.00.7E.50.00.01.00.E0.20.00.00.00.13.00.00.00.00.0-
      0.00.41.41.32.37.43.33, Description=An undetermined error
      has occurred). Refer to the &STGM; documentation on I/O
      error code descriptions.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server version 6,1, 6.2 and 6.3
    
    Initial Impact:
    Low
    
    Additional Keywords:
    zz61 zz62 zz63 TSM message STGM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC83242

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-10

  • Closed date

    2012-07-20

  • Last modified date

    2012-07-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
20 July 2012