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IC82582: RESTORE STGPOOL WITH MAXPROCESS > 1 MAY CRASH THE SERVER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A RESTORE STGPOOL operation with MAXPROCESS > 1 may cause a
    Tivoli Storage
    Manager server to crash if damaged files are encountered.
    Tivoli Storage Manager Versions Affected: All supported
    levels/platforms
    Customer/L2 Diagnostics:
    dsmserv.err may contain the following message:
    ANR9999D pkmemory.c(844): Error 9 detected while freeing memory;
    free was called from
    bfcputil.c(2718), memory was allocated from bfcputil.c(32514).
    Activity log may contain the following:
    ANR1260W Volume XXXX contains one or more damaged, primary
    files.~
    Initial Impact: medium
    Additional Keywords: tsm crash core BfProcessInactiveBitfileList
    AfCopyVolume AfRestorePoolThread
    

Local fix

  • Run the restore with Maxprocess = 1
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 the RESTORE STGPOOL command                  *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.2.5 and 6.3.3. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris,
    Windows and Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC82582

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-10

  • Closed date

    2012-05-18

  • Last modified date

    2012-05-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
18 May 2012