APAR status
Closed as program error.
Error description
A RESTORE STGPOOL operation with MAXPROCESS > 1 may cause a Tivoli Storage Manager server to crash if damaged files are encountered. Tivoli Storage Manager Versions Affected: All supported levels/platforms Customer/L2 Diagnostics: dsmserv.err may contain the following message: ANR9999D pkmemory.c(844): Error 9 detected while freeing memory; free was called from bfcputil.c(2718), memory was allocated from bfcputil.c(32514). Activity log may contain the following: ANR1260W Volume XXXX contains one or more damaged, primary files.~ Initial Impact: medium Additional Keywords: tsm crash core BfProcessInactiveBitfileList AfCopyVolume AfRestorePoolThread
Local fix
Run the restore with Maxprocess = 1
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * the RESTORE STGPOOL command * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.5 and 6.3.3. Note that this * * is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Windows and Linux.
Temporary fix
Comments
APAR Information
APAR number
IC82582
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-04-10
Closed date
2012-05-18
Last modified date
2012-05-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
18 May 2012