IC81904: BACKUP NODE MAY CRASH THE SERVER IN NDMPGETFILESYSTEM

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server can crashes during BACKUP NODE
  process. This will occur, when the NAS file has no physical
  volumes defined. There were no error messages seen in the
  actlog.
  
  Customer/L2 Diagnostics
  Stack trace:  (getcoreinfo.txt from 6.3.0.0 Linux server)
  
  (gdb) where
  #0  0x00007fffe35862b4 in ndmpGetFilesystem
  #1  0x00007fffe357061e in spiGetNextFilesystem
  #2  0x00000000005eb293 in AdmGetRemoteFilerInfo
  #3  0x00000000005ec6ef in AdmBackupNode
  #4  0x00000000004c74d4 in AdmCommandLocal
  #5  0x00000000004c8864 in admCommand
  #6  0x0000000000beab9a in SmAdminCommandThread
  #7  0x0000000000d9ee2e in StartThread
  #8  0x00007ffff772b7f1 in start_thread
  #9  0x00007ffff4bb992d in clone
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager  server 6.3 on all platforms
  
  Initial Impact:
  low
  
  Additional Keywords:
  zz63 TSM dump crash ndmp nas abend
  

Local fix

• Do not perform a BACKUP NODE on a NAS box that has no volumes on
  it to backup
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 BACKUP NODE.                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.3.3 . Note that this is subject   *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP