IBM Support

IC81781: CERTAIN FAILURES OF NFS MIGHT TRIGGER APPLIANCE RESTART THAT DOES NOT COMPLETE SUCCESSFULLY

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A DataPower appliance may fail to restart successfully after
recovering from an internal error, when running a configuration
that uses NFS static or dynamic mounts.

Local fix

  • 



Problem summary


    

  • Affected are  DataPower customers using Network File System
(NFS) servers.


Problem Summary:
The appliance might fail to recover automatically after
detecting a fatal condition caused by failing to communicate
with an unreliable, failing NFS volume.  This could require the
administrator to physically reboot the appliance via the power
switch.

    



Problem conclusion


    

  • The fix is available on 3.8.2.12, 4.0.1.10 and 4.0.2.6.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC81781
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    402
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-03-05
    • 

  • Closed date
    2012-04-20
    • 

  • Last modified date
    2012-05-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R382  PSY
       UP
    • 

  • R401  PSY
       UP
    • 

  • R402  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            11 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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