IC81577: ANR9999D_2446248606 LANFREE BACKUP FAILURE WHEN PROCESSING HSM MANAGED FILESYSTEM

IBM Tivoli Storage Manager V5.5 Fix Pack 7 (5.5.7.000) Server Downloads

APAR status

• Closed as program error.

Error description

• There are several conditions that need to be met to encounter
  this problem :
  
  - The filesystem saved is managed by HSM
  - Some files are migrated via HSM
  - Lanfree backup started on this filesystem.
  - The problem may happen during backup of files that are in a
  migrated state.  If the management class option MIGREQUIRESBKP
  is set to NO then this problem is likely to happen during an
  incremental backup.  Even if this option is set to YES the
  problem may still happen during a selective backup.  It may also
  happen during an incremental backup if the backup version of the
  file has been deleted on the Tivoli Storage Manager server.
  
  When lanfree backup is running, and it encounters a migrated
  file, it will try to do an inline copy of the file at the server
  side instead of resending the file from client.
  This is normal behavior with HSM .
  The problem occurs when lanfree processing switches to the
  inline copy function.
  
  Tivoli Storage Manager Versions Affected:  5.5  , 6.1 , 6.2 ,
  6.3
  
  Customer/L2 Diagnostics :
  
  On stagent  side we have this, we might have it several time  =>
  
   ANR9999D (Session: 2843, Origin: STAX) _2446248606
       BfCloseOpenAggr(bfcreate.c:2584) Thread<82>:
       Invalid size for open aggregate.(SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82> issued
       message 9999 from: (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1000b1a0 StdPutText  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1000da30 OutDiagToCons  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1000971c outDiagfExt  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       10479978 BfCloseOpenAggr  (SESSION:2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1047c044 bfLFTestCloseOpenAggr (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1034c7dc CheckCloseAggr  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1034ebec DoAgentSession  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       10355330 SmStgAgentSession  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1011acd4 HandleNodeSession  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       1011e560 DoNodeGeneral  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       10120350 smExecuteSession  (SESSION:2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       105a36e8 SessionThread  (SESSION: 2843)
   ANR9999D (Session: 2843, Origin: STAX)  Thread<82>
       10012618 StartThread  (SESSION: 2843)
  
  
  Initial Impact: Medium
  
  Additional Keywords:  TSM ANS1999E  ANS1301E backmigr LAN-FREE
  zz61 zz62 zz63  clone cloning
  

Local fix

• - Avoid lanfree backup for HSM filesystem until solution is
  installed
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users      *
  *                 of LAN-Free Data Movement of a               *
  *                 Space Managed Filesystems.                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing levels when available.          *
  *                 This problem is currently projected          *
  *                 to be fixed in levels 5.5.7, 6.2.5           *
  *                 and 6.3.2. Note that this is subject         *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM83056

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R55Z PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R61Z PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R62Z PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R63Z PSY

     UP