IBM Support

IC81067: PREREQCHECK AND THE SERVER INSTALLATION WILL BE SUCCESSFUL ON UNSUPPORTED VERSIONS OF WINDOWS

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APAR status

  • Closed as program error.

Error description

  • The installation of the Tivoli Storage Manager 6.1, 6.2 and 6.3
    Server does not properly check if the version of Windows
    is supported or not.
    The installation of the Tivoli Storage Manager 6.1, 6.2 and 6.3
    Administration Center does not properly check if the version of
    Windows is supported or not.
    The installation of the Tivoli Storage Manager 6.1 and 6.2
    Monitoring and Reporting does not properly check if the version
    of Windows is supported or not.
    The "prereqcheck" tool introduced in 6.3 will report that the
    Platform and Version checks are OK even if the version of
    Windows is not supported for the Server and the Administration
    Center.  It does work as intended with Monitoring and Reporting.
    Here is an example of the output of PREREQCHECK on Windows 2003:
    ==================================================
    ** Platform Checks **
    Operating system (OS) name: Windows Server 2003
    OS version: 5.2 build 3790 Service Pack 2
    Architecture: amd64
    ==================================================
    ** Overall Results **
    Platform check: OK
    Version check: OK
    Architecture check: OK
    Requirement check: OK
    Environment settings: OK
    ==================================================
    Click Done to quit the prerequisite checker.
    Versions Affected:
     Server 6.1 and 6.2 on unsupported versions of Windows such as:
     XP, 2000
     Server 6.3 on unsupported versions of Windows such as: XP,
     2000 and 2003
     Administration Center 6.1 and 6.2 on unsupported versions of
     Windows such as:  XP and 2000
     Administration Center 6.3 on unsupported versions of Windows
     such as: XP, 2000 and 2003
    
     Monitoring and Reporting 6.1 on unsupported versions of
     Windows such as XP and 2008
    
     Monitoring and Reporting 6.2 on unsupported versions of
     Windows such as XP and 2000
    
     Reporting and Monitoring 6.3 is not affected.
    
    Initial Impact: medium
    
    Additional Keywords:
     winxp win2k win2k3 x86 x64 tsm srv TSMADMINCENTER TSMSERVER
    

Local fix

  • Use the system requirements provided in the Information Center
    and on the Tivoli Storage Manager Support page to determine
    operating system compatibility.
    http://www-304.ibm.com/support/docview.wss?uid=swg21064234
    If this is only discovered after the installation or upgrade
    on an unsupported machine, it will be necessary to revert
    back to the previous version or migrate the server to a
    supported environment.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server and        *
    *                 Administration Center users.                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.2.5 and 6.3.3. Note              *
    *                 that this issubject to change at the         *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC81067

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-27

  • Closed date

    2012-04-09

  • Last modified date

    2013-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61W PSY

       UP

  • R62W PSY

       UP

  • R63W PSY

       UP

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Document Information

Modified date:
23 August 2013