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IC80800: RESTORE DB CAN FAIL WITH ANR4593E WHEN THERE ARE TWO VOLHISTORY ENTRIES WITH DIFFERENT FILE NAME SPECIFIED IN DSMSERV.OPT FILE.

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APAR status

  • Closed as program error.

Error description

  • Restore db fail with ANR4593E when there are two or more
    volhistory entries,
    which have identical contents, specified in dsmserv.opt file.
    
    Messages are displayed in standard output as follows while
    restore db running.
    
    
    ANR4636I Starting roll-forward database restore.
    ANR4593E Restore database unable to find eligible candidate to
    use for
    processing.
    ANR4602E No volumes found for TODATE MM/DD/YYYY 23:59:59.
    ANR2032E RESTORE DB: Command failed - internal server error
    detected.
    ANR9999D Thread<0> issued message 2032 from:
    ANR9999D Thread<0>  000007FEF3C504AE outMsgf()+3e
    ANR9999D Thread<0>  000007FEF34F51B6 AdmRestoreDb()+e86
    ANR9999D Thread<0>  000007FEF348C657 admRestoreDatabase()+187
    ANR9999D Thread<0>  000007FEF3471302 psPostCleanup()+272
    ANR9999D Thread<0>  000007FEF3473420 adsmMain()+ed0
    ANR9999D Thread<0>  000000013F361187 main()+c7 dsmserv.c:249
    ANR9999D Thread<0>  000000013F36294A __tmainCRTStartup()+11a
    crtexe.c:555
    ANR9999D Thread<0>  0000000076FB652D BaseThreadInitThunk()+d
    ANR9999D Thread<0>  00000000771EC521 RtlUserThreadStart()+21
    ANR1794W TSM SAN discovery is disabled by options.
    
    
    Customer/L2 Diagnostics:
    ----------------------------------------
    The problem occur while parsing the contents of volhistory file.
    Server trace with ICBACK and ICVOLHST classes will show the
    following entries when problem occur.
    
    HH:MM:SS.SSS
    [0][icvolhst.c][8031][AssignRestoreStanzaFromVolHist]:Volume
    entry 000000000026B720 assigned seqNum 10001 with devClassName
    DBBACKUP.
    HH:MM:SS.SSS
    [0][icvolhst.c][8066][AssignRestoreStanzaFromVolHist]:Setting
    error based on volume already in the list...
    HH:MM:SS.SSS
    [0][icvolhst.c][8080][AssignRestoreStanzaFromVolHist]:Found vol
    True for stanza 000000000416A618 with seriesId 1 and lastVolP
    0000000000000000 and volSeqNum 10001
    (s->dbVols=000000000416A8A8).
    HH:MM:SS.SSS
    [0][icvolhst.c][8125][AssignRestoreStanzaFromVolHist]:Resetting
    doThisLine to pickup next volhist stanza.
    HH:MM:SS.SSS
    [0][icvolhst.c][8137][AssignRestoreStanzaFromVolHist]:Finished
    parsing volhist files, rc=9999.
    ----------------------------------------
    
    
    TSM Versions Affected:
    TSM  Servers 6.3 on all platforms.
    
    Initial Impact: Low
    
    Additional Keywords:
    zz63
    

Local fix

  • Comment out some volhistory entries in dsmserv.opt while issuing
    "restore db" to leave only one identical volhistory file is
    specified in the opt file.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC80800

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-16

  • Closed date

    2012-02-08

  • Last modified date

    2012-05-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
10 May 2012