IC80755: RESTORE CAN FAIL WITH ANR9999D_2164256325 BFGETBITFILEEXTENTS AFTER NODE IMPORTED WITH DEDUPLICATED DATA

APAR status

• Closed as program error.

Error description

• A restore can fail, after the node's deduplicated data has been
  exported to another server.
  The restore fails with the other server the data was imported
  to, but can still restore correctly from the original server,
  if still available.
  
  In activity log, the restore fails with:
  
  ANR9999D_2164256325
  BfGetBitfileExtents(bfaggrut.c:4532)
  Thread<36>: BFBE Entry not found for object
  20463017 (SESSION: 274)
  
  ANR9999D_2547000324 bfRtrv(bfrtrv.c:1098)
  Thread<36>: Error 87 obtaining deduplication information
  for object 20463016 in super bitfile 20462979 in pool
  12277239 (SESSION: 274)
  
  ANR0546W Retrieve or restore failed for session
  274 for node NODE_NAME - internal server error
  detected. (SESSION: 274)
  
  
  Initial Impact:
  Medium
  .
  Tivoli Storage Manager Versions Affected:
  Server versions v6 on all platforms
  .
  Additional Keywords:
  TSM ZZ61 ZZ62 ZZ63 export node import restore deduplicated data
  deduplication fails retrieve
  

Local fix

• Restore data from original server.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.4. Note that this is            *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Windows, Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP