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IC80370: SERVER CAN CRASH DURING CHECKOUT LIBVOLUME

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Server can crash during checkout libvolume if its parses a file
    which should contain
    a list of volumes, but instead contains other data such as ;
    
    ANR2034E SELECT: NO MATCH FOUND USING THIS CRITERIA
    
    This is because a select command was run before it, to generate
    a file, that is then parsed
    to the checkout linvol command, but the select returns no
    volumes to be processed ,and produces ANR2034E error.
    
    
    pvr mms trace shows symptoms when C:\vols.list is output from a
    select command.
    
    12:49:18.194 [70][output.c][6716][PutConsoleMsg]:ANR0984I
    Process 30 for
    CHECKOUT LIBVOLUME started in the BACKGROUND at 12:49:18.~
    12:49:18.194 [84][mmsflag.c][2965][FlagCheckoutVolume]:Checking
    out
    volume(s) from library 3592LIB, force 0, verify label 0, isDrm
    0, remove
    1.
    12:49:18.194 [84][mmsflag.c][6211][BeginActivity]:Beginning
    CHECKOUT
    activity for 349X library 3592LIB.
    12:49:18.194 [84][mmslib.c][6714][MmsFindLibDesc]:Finding
    descriptor for
    library 3592LIB (Desc Any State).
    12:49:18.194
    [84][mmslib.c][7269][MmsGetNextVolumeInRange]:MmsGetNextVolumeIn
    Range,
    InVol is empty.
    12:49:18.194
    [84][mmslib.c][7375][MmsGetNextVolumeInRange]:OutVol =
    ANR2034E SELECT: NO MATCH FOUND USING THIS CRITERIA..
    12:49:18.194
    [84][mmslib.c][7267][MmsGetNextVolumeInRange]:MmsGetNextVolumeIn
    Range,
    InVol = ANR2034E SELECT: NO MATCH FOUND USING THIS CRITERIA..
    12:49:18.194
    [84][mmslib.c][7377][MmsGetNextVolumeInRange]:OutVol is
    empty.
    12:49:18.194 [84][mmsflag.c][6395][EndActivity]:Ending CHECKOUT
    activity
    for 349X library 3592LIB.
    
    you can see:
    OutVol =  ANR2034E SELECT: NO MATCH FOUND USING THIS CRITERIA.
    and
    InVol = ANR2034E SELECT: NO MATCH FOUND USING THIS CRITERIA.
    
    which are clearly not volume names.
    
    This has also been seen when file contains:
    
    ANR2004E Missing value for keyword parameter - ORDER.
    
    
    Initial Impact:
    Medium
    .
    Tivoli Storage Manager Versions Affected:
    v6.2 server on all platforms
    .
    Additional Keywords:
    TSM ZZ61 ZZ62 ZZ63 core crash checkout libvolum
    

Local fix

  • Ensure the file containing list of volumes is correctly
    formatted using only valid volume names.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 the CHECKOUT LIBVOLUME command.              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be         *
    *                 fixed in levels 6.2.3.2 and 6.2.4.           *
    *                 Note that this is subject to change          *
    *                 at the discretion of IBM.                    *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux and Windows
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC80370

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-12

  • Closed date

    2012-01-06

  • Last modified date

    2012-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
06 January 2012