IC79425: GENERATE BACKUPSET FAILS ON GROUP OBJECT WITH ANR9999D_3688481022

IBM Tivoli Storage Manager V6.3 Fix Pack 5 (6.3.5.000) Server Downloads

APAR status

• Closed as program error.

Error description

• generate backupset fails on one object:
  ANR9999D_3688481022 (imobjgen.c:1241)
     Thread<xx>: RecordObjInToc failed, objId=<object_id>, rc=19
  
  Customer/L2 Diagnostics :
  
  In this case, the object is part of a systemstate from a windows
  client saved with a 6.2.x client using incremental backup.
  When the incremental forever strategy is used for the
  systemstate, this can generate over time a lot of groups that
  have to be processed when creating a TOC entry for that object,
  this can give the above error.
  
  A 'show invo' can help to determine if the objects is part of
  a large number of groups.
  
  A trace on the server will show :
  [bfgenset.c][847][]:Received request to write single objectset
                      entry for bitfile <object id>.
  [output.c][6385][]:ANR0102E imobjgen.c(5971):
                     Error 10 inserting row in table "Temp TOC
                     Table for Backupset".~
  [imobjgen.c][7660][]:Recorded toc entry for <object id>, rc=19.
  [output.c][6385][]:ANR9999D_3688481022 (imobjgen.c:1241)
                     Thread<XX>: RecordObjInToc failed,
                     objId=<object id>, rc=19~
  [output.c][6385][]:ANR9999D Thread<XX> issued message 9999
                     from:~
  [output.c][6385][]:ANR9999D_2761382912 (bfgenset.c:4454)
                      Thread<XX>: imRecordObjInTOC failed, rc=19~
  [output.c][6385][]:ANR9999D Thread<XX> issued message 9999
                     from:~
  [bfgenset.c][4518][]:WriteOneBitfile exiting, bfId=<object id>,
                       rc=87.
  [imobjgen.c][10912][]:BF returned code 87; newRc 19.
  [imobjgen.c][5274][]:Error 19 writing bfId=<object id> to
                       objset, action=4, insVerbP=0B8D350C.
  [imobjgen.c][5302][]:exit rc=19 for objId=0:140040158.
  [imobjgen.c][5587][]:Error transferring group member <object
                       id>.
  
  Tivoli Storage Manager Versions Affected:
  6.x servers with 6.2.x clients on windows.
  
  Initial Impact: Medium
  
  Additional Keywords: generate backupset ANR9999D_3688481022
                       ANR0102E
  

Local fix

• The key is not to have too many groups as a result of
  incremental
  forever backups of the systemstate, 30 or less is ok.
  Two solutions can be used :
  1. schedule regular full systemstate backups for example once
     a month by using the options :
     clients before 6.2.3.0 : TESTFLAG POORSMANINCR
     6.2.3 and later : SYSTEMSTATEBACKUPMETHOD FULL
  or
  2. Add one of these options in dsm.opt to permanently force
     full systemstate backups.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.3.5 and 7.1.2. Note that this is *
  *                                                              *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP