APAR status
Closed as program error.
Error description
The version 6.1 or 6.2 Tivoli Storage Manager install may fail on x86_64 Linux systems if the x86_64 version of Asynchronous I/O (libaio) is not installed. Some systems may have the i386 libaio package installed but not the x86_64 package. If the 64 bit libaio is not available, an install attempt can fail. Review the logs.zip file in the following location: /var/tivoli/tsm/logs.zip Look for a DB2_ESE_InstallProduct_ err log file Note: time-stamp in the filename Here is an example file name: coi/plan/tmp/DB2_ESE_InstallProduct_20110817_113940EDT.err ERROR: The required library file libaio.so.1 is not found on the system. $ rpm -qa --queryformat='%{N}-%{V}-%{R}.%{arch}\n' | grep libaio libaio-0.3.106-5.x86_64 libaio-0.3.106-5.i386 Tivoli Storage Manager Versions Affected: All 6.1 or 6.2 Tivoli Storage Manager servers on x86_64 Linux Initial Impact: Medium Additional Keywords: TSM /usr/lib64/libaio.so.1 zz61 zz62 zztsm6xinst
Local fix
Install x86_64 libaio rpm and then run the installer (install.bin) again.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM Tivoli Storage Manager * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be * * fixed in levels 6.2.4, and 6.3.1. * * Note that this is subject to * * change at the discretion of IBM. * * * * Affected platforms: * * Linux * **************************************************************** *
Problem conclusion
The problem has been fixed.
Temporary fix
Comments
APAR Information
APAR number
IC78976
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-28
Closed date
2011-10-18
Last modified date
2013-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61L PSY
UP
R62L PSY
UP
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Document Information
Modified date:
20 August 2013