IC78874: TSM UPGRADE WIZARD NOT WORKING PROPERLY UNDER TIVOLI STORAGE MANAGER SERVER V. 6.2.3.0

IBM Tivoli Storage Manager (TSM) server V6.2.3.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Upgrading the Tivoli Storage Manager Server from V5 to
  V.6.2.3.0, in "new system,network method" upgrade scenario,
  during the preparedb step, the DSMUPGDX upgrade wizard may fail
  with return code 10.
  
  Extract from the dsmupgdx.trc =>
  
  -------------
  Fri Aug 26 14:05:34 CEST 2011
  com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(): File
  c:\programme\tivoli\tsm\dr550_1\Prepare.Out not found.
  Fri Aug 26 14:05:34 CEST 2011
  com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(): exit,
  rc 10
  
  The root cause of the problem is that the prepare.out file is
  not created so the dsmupgdx wizard cannot locate it and fails.
  
  
  
  Customer/L2 Diagnostics:
  When using the wizard to initialize the Tivoli Storage Manager
  server, a trace file is automatically created.
  Examine the trace file called dsmicfgx.trc located in the parent
  directory and look for this error:
  ....com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput():
  exit, rc 10
  
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server version 6.2.3.0
  
  
  Initial Impact:
  Medium
  
  Additional Keywords:
  TSM  DSMUPGDX "RC 10"
  

Local fix

• Upgrade the Tivoli Storage Manager server manually
  using utilities:
  
  http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2/index.jsp?
  topic=%2Fcom.ibm.itsm.srv.upgrd.doc%2Ft_srv_upgrd_utils_s4.html
  
  OR
            use a previous version of dsmupgdx.exe tool instead of
  using the one from version 6.2.3.0
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.2.3.1 and 6.2.4. Note that       *
  *                 this is                                      *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62W PSY

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