IC78873: SERVER INSTALL FAILURE IF HOSTNAME CHANGED BUT HOSTS FILE NOT UPDATED

APAR status

• Closed as program error.

Error description

• If the hostname of the server has been changed but the
  /etc/hosts file is not updated, then it is possible that the
  installation of Tivoli Storage Manager Server may fail during
  the deployment engine initialization.
  

Local fix

• Verify that the /etc/hosts file is updated to reflect any change
  in the hostname
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.2.4, and 6.3.1. Note      *
  *                 that this is subject to change at the        *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This message was updated.
  
  Current Message:
  
   The installation wizard cannot run on your configuration.
   Verify the following:
  
   Windows:
       - The current user ID is part of the Administrators group
  
   AIX, HP-UX, Linux, Solaris:
       - The current user ID is root
  
   If you are doing a silent installation, ensure that the
   LICENSE_ACCEPTED variable is set to true. This variable can be
   specified either in the command line or in the response file.
  
  New Message:
  
   The installation wizard cannot run on the current
   configuration.  Verify the following:
  
   Windows:
       - The current user ID is part of the Administrators group
  
   AIX, HP-UX, Linux, Solaris:
       - The current user ID is root
       - The hostname command output matches the host name
         value in the /etc/hosts file
  
   If this is a silent installation, ensure that the
   LICENSE_ACCEPTED variable is set to true. This variable can be
   specified either in the command line or in the response file.
  
  Affected platforms:  AIX, HP-UX, Solaris, and Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP