IBM Support

IC78698: SERVER DOES NOT STARTUP AND STOPS WITH NO ERROR MESSAGE DURING FAILED DB2 CONNECT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • TSM will either end after the following message or appear to
    hang:
    .
    ANR1380I The buffer pool monitor switch is enabled.
    .
    The following message may also be displayed
    ANR8235W This server is not configured to use TCP/IP to connect
    to  the database manager.
    .
    The problem is that we are not reporting the DB2 error when we
    test the connection to DB2 while the server is starting up. The
    server should have an error message that is displayed if the
    server is unable to connect to db2 so the error can be diagnosed
    properly.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level and 6.2.4. Note that this is *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    A new message was added:
    
    ANR3614E The server failed to connect to the database.
    
    Explanation:
    The server was unable to establish or validate a connection to
    the database.
    
    System Action:
    The server will shutdown.
    
    User Response:
    Examine the messages that were issued before this message to
    determine
    the cause of the failure.  Start the server after the issue
    has been resolved.
    
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC78698

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-09-15

  • Closed date

    2011-09-23

  • Last modified date

    2013-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
20 August 2013