IC78117: TIVOLI STORAGE MANAGER SERVER MAY TAKE A LONG TIME TO INITIALIZE IF A LARGE NUMBER OF SEQUENTIAL VOLUMES EXIST

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server may appear to hang on startup.
  Starting the server in the foreground (console mode) will show
  the server is processing the sequential storage pool volumes.
  c:\Program Files\Tivoli\tsm\server>dsmserv
  ANR7800I DSMSERV generated at 18:44:23 on Apr  5 2011.
  Tivoli Storage Manager for Windows
  Version 6, Release 1, Level 5.0
  Licensed Materials - Property of IBM
  (C) Copyright IBM Corporation 1990, 2009.
  All rights reserved.
  U.S. Government Users Restricted Rights - Use, duplication or
  disclosure
  restricted by GSA ADP Schedule Contract with IBM Corporation.
  ANR4726I The ICC support module has been loaded.
  ANR0990I Server restart-recovery in progress.
  ANR1380I The buffer pool monitor switch is enabled.
  ANR1635I The server machine GUID,
  24.75.c7.11.d0.2d.11.dd.9c.fe.00.15.11.17.14.g3, has
  initialized.
  ANR2100I Activity log process has started.
  ANR4726I The NAS-NDMP support module has been loaded.
  ANR7808W Sun Microsystems Library Attach module libacs.dll is
  not available from the system.
  ANR0316I Random disk volumes reconciled.
  ANR1305I Disk volume C:\TSMDISK\DVOL1.DSM varied online.
  ANR1305I Disk volume C:\TSMDISK\DVOL2.DSM varied online.
  ANR8439I SCSI library TSM_LIB1 is ready for operations.
  ANR2803I License manager started.
  ANR8260I Named Pipes driver ready for connection with clients.
  ANR8200I TCP/IP Version 4 driver ready for connection with
  clients on port 1500.
  ANR2828I Server is licensed to support Tivoli Storage Manager
  Basic Edition.
  ANR2828I Server is licensed to support Tivoli Storage Manager
  Extended Edition.
  ANR0984I Process 1 for AUDIT LICENSE started in the BACKGROUND
  at 09:48:35.
  ANR2820I Automatic license audit started as process 1.
  ANR1412W Volume A00001L3 access mode is "unavailable".
  ANR1413W Volume A00002L3 access mode is "read-only".
  ANR2825I License audit process 1 completed successfully - 82
  nodes audited.
  ANR0987I Process 1 for AUDIT LICENSE running in the BACKGROUND
  processed 82 items with a completion state of SUCCESS at
  09:48:48.
  ANR1412W Volume VV0073L4 access mode is "unavailable".
  ANR1412W Volume VV0074L4 access mode is "unavailable".
  ANR1412W Volume VV0066L4 access mode is "unavailable".
  ANR1412W Volume VV0097L4 access mode is "unavailable".
  ANR1413W Volume VV0022L4 access mode is "read-only".
  ANR1412W Volume VV0164L4 access mode is "unavailable".
  ANR1413W Volume VV0146L4 access mode is "read-only".
  ANR1412W Volume A00116L3 access mode is "unavailable".
  ANR1413W Volume VV0156L4 access mode is "read-only".
  ANR1413W Volume VV0121L4 access mode is "read-only".
  ANR9999D_3034870971 smExecuteSession(smexec.c:2006) Thread<17>:
  Server failed to initialize - Time Out.
  This condition is a result of having a very large number of
  sequential storage pool volumes.
  Customer/L2 Diagnostics:
  Issue the following commands from a db2 command line to
  determine how many entries there are in the AS_VOLUME_STATUS
  table.
  The db2 command window should be accessible from the Windows
  Start menu.
  Start -> IBM DB2 -> DB2TSM1->Command Line Tools->Command Window
  Issue the following commands from a db2 command window to
  connect to the database, set the database schema and obtain
  information from a table in the database.
  A) db2 connect to tsmdb1
  B) db2 set schema tsmdb1
  C) db2 select count(*) from AS_VOLUME_STATUS
  Platforms affected:
  6.1, 6.2 TSM Servers for all platforms
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.4. Note that this               *
  *                 is                                           *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  
  A new server option VOLUMERESTARTTIMEOUT is created to set the
  timeout value
  for TSM server to wait for the server volume processing to
  complete during the
  server restart.  If the server volume processing is not
  completed by the
  timeout value, the server will not start.
  
  VOLUMERESTARTTimeout   timeoutValueInMinutes
  
  The default value is 25 minutes.  The maximum value allowed is
  180 minutes and
  minimum allowed is 10 minutes.
  
  For example:
  
  VOLUMERESTARTTIMEOUT 180
  or
  VOLUMERESTARTT 180
  
  A new server message is created.
  
  ANR1935W Server restart has timed out with a current value of
  xx minutes.
  
  Explanation:  The server does not restart because the time
  specified for volume
  processing in the restart operation has expired.
  
  System action: None
  
  User response: Increase the value of the VOLUMERESTARTTIMEOUT
  option by setting
  a new value in the dsmserv.opt file.
  The default value is 25 minutes.  The maximum value allowed is
  180 minutes and
  the minimum allowed is 10 minutes.
  After updating the time out value, try the restart operation
  again.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP