IC77845: ANR9999D_3916334743 COMPUTEHASHVALUE WHEN EXPIRING WINDOWS SYSTEMSTATE OBJECTS IN TIVOLI STORAGE MANAGER SERVER 6.1.5.10

IBM Tivoli Storage Manager (TSM) server V6.1.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manger server expiration process reported the
  following error during expiration of Windows system objects:
  
  ANR9999D_3916334743 ComputeHashValue(tbcache.c:4313) Thread<66>:
    Table Group.Leaders, Column 3 of type 0 not  valid for
    hashKey.
  
  These error messages are harmless and they are not causing any
  problems to the Tivoli Storage Manger server
  
  Customer/L2 Diagnostics
  Example from a Tivoli Storage Manager server actlog.
  The expiration appears successful, but yields errors each time:
  
  ANR0984I Process 2 for EXPIRE INVENTORY (Automatic) started in
    the BACKGROUND at 13:25:12. (PROCESS: 2)
  ANR0811I Inventory client file expiration started as process 2.
    (PROCESS: 2)
  ..
  ANR0165I Inventory file expiration started processing for node
    NODEA,
    filespace NODEA\SystemState\NULL\System State\SystemState,
    copygroup BACKUP and object type GROUP BASE. (PROCESS: 2)
  ANR9999D_3916334743 ComputeHashValue(tbcache.c:4313)
    Thread<66>: Table Group.Leaders, Column 3 of type 0 not
    valid for hashKey. (PROCESS: 2)
  ANR9999D_3916334743 ComputeHashValue(tbcache.c:4313)
    Thread<66>: Table Group.Leaders, Column 4 of type 0 not
    valid for hashKey. (PROCESS: 2)
  ...
  ANR0987I Process 2 for EXPIRE INVENTORY (Automatic)
    running in the BACKGROUND processed 1,517,722 items with
    a completion state of SUCCESS at 14:28:08. (PROCESS: 2)
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server version 6.1.5.10 on all platforms
  
  Initial Impact:
  low
  
  Additional Keywords:
  zz61 TSM delete expire system objects
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.5.2, 6.2.3.                    *
  *                 Note that this is subject to change          *
  *                 at the discretion of IBM.                    *
  ****************************************************************
  *
  

Problem conclusion

• This problem has been corrected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP