IC77162: INSTALLATION FAILURE WHEN ATTEMPTING TO UPGRADE ADMIN CENTER

APAR status

• Closed as program error.

Error description

• Performing an installation of the Admin Center as a non-root
  user may result in the Deployment Engine (DE) being installed in
  the non-root user's home directory, if a global DE does not
  already exist.  The subsequent installation of a product
  requiring the DE (eg. Reporting and Monitoring) will create a
  second, global DE (eg. in the /usr/ibm/common/acsi directory).
  Once the global DE has been created, all subsequent
  installations/upgrades will attempt to use the global DE and
  won't look for existing entries in the original, local DE.  This
  can result in installation failures when attempting to upgrade
  the Admin Center due to the fact that the product is already
  installed.
  
  Platforms affected:
  6.1.x and 6.2.x versions of Admin Center
  
  Additional Keywords:
  administration install isc tip tivoli storage manager tsm
  

Local fix

• Manually uninstall the Admin Center prior to performing the
  upgrade.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager Administrator     *
  *                 Center users.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.4. Note that this is subject    *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, and Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP