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IC77095: CRASH IN ACQUIREXLATCHTRACKED DURING OFFSITE RECLAMATION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During an offsite reclamation process, the server proces can
    crash,
    where a timing window can be encountered where memory has been
    freed,
    but there are still active threads referencing that memory.
    
    Output from dbx on aix server;
    
    Segmentation fault in AcquireXLatchTracked at 0x1001b6388
    ($t1218372)
    0x1001b6388 (AcquireXLatchTracked+0x48) 90050000       stw
    r0,0x0(r5)
    
    (dbx) where
    AcquireXLatchTracked(??, ??, ??, ??)      at 0x1001b6388
    OutGetMsg(??, ??, ??, ??, ??)             at 0x10040f300
    StdPutMsg(??, ??, ??, ??, ??, ??, ??, ??) at 0x10000ccec
    outRptf(0x18, 0x41000000410, 0x11cbe6b0c, 0x113a39868, 0xa0c7,
    0x0,
            0x65, 0x100bded6c)                at 0x10000e704
    RclmOffsiteVols(??)                       at 0x1008c041c
    AfRclmVolumeThread(??)                    at 0x1008bf8bc
    StartThread(??)                           at 0x10001b684
    
    Initial Impact:
    Medium
    .
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager servers on all platforms.
    .
    Additional Keywords:
    TSM  ZZ62  zz61 reclamation core crash dump
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.2.4. Note that this is *
    *                                                              *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC77095

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-22

  • Closed date

    2011-06-27

  • Last modified date

    2013-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R62Z PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
20 August 2013