APAR status
Closed as fixed if next.
Error description
Tivoli Storage manager Upgrade Wizard (dsmupgdx) Create New Instance This panel may encounter a "Connection Error" with the following text: Unable to establish connection All attempts to establish a connection as the instance user ID have failed. This could be due to an invalid user ID or password, or an inability to connect to the localmachine via the SSH, RSH, REXEC or Windows SMB protocols. Ensure that you have specified a valid user ID and password and that one of SSH, RSH, REXEC or Windows SMB is enabled. - - - In some cases the "Connection Error" can be seen when it is possible to establish a connection. Review the dsmupgdx.trc file for the following error: CTGRI0006E An error occurred when writing to the remote file... Here is an example: Tue Apr 12 17:06:57 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.connectAsUser(): enter, Connecting as user tsminst1 Tue Apr 12 17:06:57 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.connectAsUser(): Connecting to host localhost Tue Apr 12 17:06:57 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.makeConnection(): enter Tue Apr 12 17:06:57 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.makeConnection(): Attempting SSH connection Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.makeConnection(): SSH connection established Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.makeConnection(): exit, result: com.ibm.tivoli. remoteaccess.SSHProtocol@34bc34bc Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.connectAsUser(): Connection established, setting home directory Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.setHomeDirectoryUnix(): enter Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.setHomeDirectoryUnix(): Issuing cmd: LANG=C lsuser -a home tsminst1 Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.setHomeDirectoryUnix(): Output from cmd: tsminst1 home=/tsm62/tsminst1 Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.validateDirectory(): enter, Validating dir: /tsm62/tsminst1 Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.validateDirectory(): enter, MinSize: 0G, must be empty: false Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.validateDirectory(): Dir exists, checking writability Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.validateDirectory(): Exception - assuming insufficient auth Tue Apr 12 17:08:17 PDT 2011 com.tivoli.dsm.ServerConfig. ServerDB.validateDirectory(): FFDC java.io.IOException: CTGRI0006E An error occurred when writing to the remote file named /dir_name/tsminst1/~CSRI0. at com.ibm.tivoli.remoteaccess.UNIXProtocol.mkDir (UNIXProtocol.java:5237) at com.ibm.tivoli.remoteaccess.UNIXProtocol.mkRandomDirectory (UNIXProtocol.java:5415) - - - dsmupgdx should issue a more appropriate message when there is an error writing to the remote file. Tivoli Storage Manager Versions Affected: All version 6 Tivoli Storage Manager server levels Initial Impact: Medium
Local fix
Change file permissions to allow for the instance owner to write to the instance directory.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: * **************************************************************** This problem is projected to be fixed in a future version of the Tivoli Storage Manager server. Note that this is subject to ch ange at the discretion of IBM. Affected platforms: AIX, HP-UX, Solaris, Linux.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IC77011
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-06-16
Closed date
2011-06-30
Last modified date
2011-06-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
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Document Information
Modified date:
30 June 2011