IC76994: TIVOLI STORAGE MANAGER SERVER INSTALL FAILS DUE TO DE TIMEOUT

IBM Tivoli Storage Manager (TSM) server V6.1.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Tivoli Storage Manager server installation fails with
  "ACUINI0082E The register or deregister request has failed."
  on systems where there is a delay resolving and connecting to
  the Derby database used by the installer.
  log.txt
  Thu Mar 17 13:37:32.618 PDT 2011 :  STDOUT :
  Leaving DEBootstrapping::installerEventOccurred.
  Thu Mar 17 13:44:35.740 PDT 2011 :  STDOUT :
  java.sql.SQLNonTransientConnectionException:
  java.net.ConnectException : Error connecting to server
  localhost on port 4130 with message A remote host refused
  an attempted connect operation..
  Thu Mar 17 13:44:35.906 PDT 2011 :  STDOUT : SIException
  error: ACUINI0082E The register or deregister request has
  failed. ClassName: com.ibm.ac.si.tpreg.TouchpointRegistryImpl
  and Options:￭Ljava.lang.String;@6d2e6d2e.
  Thu Mar 17 13:44:35.909 PDT 2011 :  STDERR :
  com.ibm.ac.si.install.RegisterCmdFailedException: ACUINI0082E
  The register or deregister request has failed. ClassName:
  com.ibm.ac.si.tpreg.TouchpointRegistryImpl and
  Options:￭Ljava.lang.String;@6d2e6d2e.
  Review the following if you do not know where to find log.txt:
    https://www-304.ibm.com/support/docview.wss?uid=swg21420049
  This environment had a significant delay resolving hostnames
  and establishing connections.
  Tivoli Storage Manager Versions Affected:
  All Version 6 Tivoli Storage Manager server levels
  Initial Impact:
  Medium
  Keywords:
  zztsm6xinst zztsm6x Deployment Engine
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.5.300 and 6.2.4.  Note that    *
  *                                                              *
  *                 this is subject to change at the discretion  *
  *                 of IBM.                                      *
  ****************************************************************
  *                                                              *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP