IC76411: DSMSERV RESTORE 6.X CRASH DUE TO CORRUPT OR MANUALLY UPDATED VOLHIST.

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server version 6.X, database restore
  command crahes without reporting an error message on the instanc
  console.  This problem is caused when the volume history file ha
  been corrupted or manually modified.
  To verify this problem use the core file generated by the crash
  to obtain the core stack.
  The core stack looks like this:
  .
  Segmentation fault in UpdateVolInfo at 0x10096dfb0 ($t1)
  0x10096dfb0 (UpdateVolInfo+0x50) 901b04c8   stw   r0,0x4c8(r27)
  (dbx) where
  UpdateVolInfo(??, ??) at 0x10096dfb0
  RdbAdmRestoreDB(??, ??, ??, ??, ??, ??, ??, ??) at 0x10096ce64
  AdmRestoreDb(??) at 0x100968708
  admRestoreDatabase(??) at 0x100629a98
  RestoreDb(??, ??, ??) at 0x100003228
  main(??, ??) at 0x100000f2c
  (dbx)
  If the problem is on AIX the errpt may show a core stack output
  that looks like the following:
  UpdateVol 50
  RdbAdmRes 1108
  RdbAdmRes 1108
  AdmRestor 48C
  admRestor 17C
  RestoreDb CC
  main A70
  __start 9C
  Initial Impact:
  Low
  Tivoli Storage Manager Versions Affected:
  All 6.X versions
  .
  Additional Keywords:
  CORE DUMP MESSAGE FAIL RESTORE DSMSERV DB ANR8955I
  .
  

Local fix

• Replace the volume history file with the original if the file
  has been manually changed or truncated.  If the file has been
  transferred to Windows sometimes the OS will add a carriage
  return to the end of each line, make sure all carriage returns
  are removed.  If the problem persists contact IBM support.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.2.3.  Note that       *
  *                 this is subject to change at the             *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem has been corrected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP