IC76216: SERVER CAN CRASH IN ASOPENSEG DURING SIMULTANEOUS WRITE OPERATION

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• The server can crash in AsOpenSeg function during backup
  operations involving simultaneous writes, when the copy
  storage pool has devtype=file.
  
  The activity log does not report an error message before the
  crash.
  
  Customer/L2 Diagnostics:
  
  The call stack from the dump will look like:
  
  (dbx) where
  AsOpenSeg(??, ??, ??, ??, ??, ??) at 0x100388354
  DoOpenSeg(??, ??, ??, ??, ??, ??) at 0x100723580
  AuxAsSource(??) at 0x100721130
  SsAuxSrcThread(??) at 0x100720bd4
  StartThread(??) at 0x100009d64
  
  
  Tivoli Storage Manager Versions Affected:
  Versions 5.5, 6.1 and 6.2 of the Tivoli Storage Manager Server
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  zz61 zz62 TSM core crash abend simult simultaneous writes SW
  devtype file copypool
  

Local fix

• Disable simultaneous writes.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users      *
  *                 of simultaneous write                        *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected          *
  *                 to be fixed in level 5.5.6,                  *
  *                 and 6.2.3. Note that this is subject         *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS,
  and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM42460

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP