IC76077: CLEAN DRIVE COMMAND AGAINST HP DRIVE TAKES A LONG TIME TO BE SUCCESSFUL.

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• Clean drive command against HP tape drive takes long time to
  complete cleaning process.
  Because TSM device driver can'nt get a SCSI sense data as medium
  not present from HP tape drive.
  TSM device driver receives the SCSI sense data as
  0x02, ASC 0x04, ASCQ 0x01.
  This sense data means that the cleaning cartridge was in the
  loading process.
  Therefore this triggers the device driver in an error recover
  action to retry the test unit ready command in a loop.
  
  
  Solaris O/S log displays the following message.
  -------------------------------------------------------
  Feb  5 06:15:38 XXXXX mt: [ID YYYYYY kern.warning]
   WARNING: mt@6,0: scsi_cmd=1,errno=201,cc=306,
   sense=70  0  2  0  0  0  0 10  0  0  0  0  4  1  0 80 33 97  00
  -------------------------------------------------------
  
  TSM Versions Affected:
  5,4, 5.5, 6.1 and 6.2 TSM Servers for all supported platform
  
  Initial Impact: Low
  
  Additional Keywords:
  cleaner cleaning cartridge LTO mt zz61 zz62
  

Local fix

• Please ignore SCSI sense warning message in OS's log file
  and wait for the finish of "clean drive" command execution.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager Device Driver     *
  *                 users of the CLEAN DRIVE command.            *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, 6.2.3.            *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  Affected Platforms: AIX, HP-UX, Linux, Solaris, and Windows.
  

Problem conclusion

• The described problem has been resolved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP