IC75934: SERVER CAN CRASH IN NDMPDATACONNECT

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads
IBM Tivoli Storage Manager (TSM) server V6.1.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• The server can crash in ndmpDataConnect function, when a
  connection to a filer
  errors, during an NDMP operation.
  
  The activity log does not report an error message.
  
  Customer/L2 Diagnostics:
  
  The call stack from the dump will look like:
  #0                        ndmpDataConnect
  #1  0x00007fd1deb5f7da in spiBeginStore
  #2  0x0000000000bf895f in ssStoreRemote
  #3  0x00000000006e83d4 in AfStoreRemoteThread
  #4  0x0000000000ccbf1b in StartThread
  #5  0x00007fd1e8840070 in start_thread
  #6  0x00007fd1e5fce10d in clone
  #7  0x0000000000000000 in ??
  
  
  Tivoli Storage Manager Versions Affected:
  All versions of the Tivoli Storage Manager Server
  on all platforms
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  zz61 zz62 TSM core crash abend ndmp connect
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, 6.1.5.300 and 6.2.3. Note   *
  *                 that this is                                 *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux,  and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP