IC73779: MESSAGE WITH PROPER SEVERITY NEEDED FOR PROCESS FAILURES

IBM Tivoli Storage Manager V5.5 Fix Pack 6 (5.5.6) Server Downloads

APAR status

• Closed as program error.

Error description

• When a process fails the final process message ANR0985I is
  not sufficient for issuing alerts because the message severity
  is always "I" which indicates it is only an informational
  message.  The Tivoli Storage Manager server needs to issue an
  additional message at the end of a process with a proper
  severity type on the message which can be used for issuing
  alerts for process failures.
  For example:
  12/06/2010 01:00:39  ANR0985I Process ### for DATABASE BACKUP
  running in the FOREGROUND completed with completion state
  FAILURE at 01:00:39. (SESSION: #####,  PROCESS: ###)
  In this case the message is an informational message, however,
  the message text states the completion state is FAILURE.  A
  new message with an "E" severity indicator needs to also be
  issued for this failure to allow processing of alerts based
  on message severity.
  Tivoli Storage Manager Versions Affected:
  All Tivoli Storage Manager server levels
  Initial Impact:
  Medium
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.6, and 6.2.3.           *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, z/OS, and
  Windows.
  
  A new message will be issued when the process complete with
  a completion state of FAILURE.
  
  ANR1893E Process <process ID> for <process name>
  completed with a completion state of FAILURE.
  
  Explanation
  The process completed  with a state of FAILURE.
  
  System Action
  None
  
  User Response
  Review the messages in the activity and event logs that were
  issued by this process.  Determine the conditions that caused
  these messages to be issued, resolve those issues and retry
  the operation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM51424

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP