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IC73418: UPGRADED SERVER START UP FAILS WITH ANR9999D_1462391633 AND ANR9999D_0558310482 ERRORS.

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APAR status

  • Closed as program error.

Error description

  • A Tivoli Storage Manager V6.x Server, can fail on start up,
    after being upgraded from V5.X.
    
    
    The following can be seen:
    
    
    ANR9999D_1462391633 ValidateBitVector(dsvol.c:3006) Thread<68>:
    Error
    7711 opening bit vector object for volume H:\DISKPOOL\DISK13.DSM
    (volId 23966).
    ANR1316E Vary-on failed for disk volume H:\DISKPOOL\DISK06.DSM -
    internal error detected.
    ANR9999D_0558310482 bvOpen(bv.c:687) Thread<57>: Entry in Master
    Super
    Node table for DSKV0000023565 not found.
    ANR9999D_1462391633 ValidateBitVector(dsvol.c:3006) Thread<69>:
    Error
    7711 opening bit vector object for volume H:\DISKPOOL\DISK14.DSM
    (volId 24121)
    ANR9999D_0558310482 bvOpen(bv.c:687) Thread<0>: Entry in Master
    Super
    Node table for DSKV0000022915 not found.
    ANR1912I Stopping the activity log because of a server shutdown.
    ANR0369I Stopping the database manager because of a server
    shutdown.
    ANR0991I Server shutdown complete.
    
    Initial Impact: Medium
    
    Tivoli Storage Manager Versions Affected: All 6.x Servers
    
    Additional Keywords: TSM zz61 zz62 vary-on disk volume bit
    vector startup start upgraded server
    

Local fix

  • The following SQL, issued from a DB2 CLP window, will give the
    list of
    missing volumes and the
    adjusted capacity that need to be added to bv_master_supernode
    table.
    
    (The commands assume db name is tsmdb1. Change accordingly)
    
    set db2instance=server1    (only for windows server)
    db2start
    db2 connect to tsmdb1
    db2 set schema tsmdb1
    
    db2 "select volid, capacity-1 as capacity, substr(volname,1,40)
    from
    ds_volume_status
    where volid  not in (select msnid as volid from
    bv_master_supernode)"
    
    
    Now for each row that is displayed, pick up the values for volid
    and capacity
    and do this:
    db2 "insert into bv_master_supernode values( volid, capacity) "
    Then stop db2 and then restart server service/process.
    For 6.1.5 use:
    db2 "insert into bv_master_supernode values( volid, 0,0,
    capacity)"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. The       *
    *                 INSERTDB utility needs to be run at the      *
    *                 fixing level to resolve the problem.This     *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.1.5 and 6.2.3. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Sun Solaris, Linux and Windows .
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC73418

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-12-21

  • Closed date

    2011-01-18

  • Last modified date

    2012-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
18 June 2012