APAR status
Closed as program error.
Error description
Tivoli Storage Manager Server NDMP backup operations can fail with the following errors (for example): . ANR0162W Supplemental database diagnostic information: -1:22001:-99999 (■IBM■CLI Driver CLI0109E String data right truncation. SQLSTATE=22001). (SESSION: 555, PROCESS: 10) ANR0102E tbcli.c(2062): Error 8 inserting row in table "NDMP.Nodes(TEMP)". (SESSION: 555, PROCESS: 10) ANR0157W Database operation INSERT for table NDMP.Nodes(TEMP) failed with result code 8 and tracking ID: 123456789. (SESSION: 555, PROCESS: 10) ANR0158W Database operation INSERT for table NDMP.Nodes(TEMP) failed with operation code 8 and tracking id 123456789. The data for column 0 is: (int64)543210. (SESSION: 555, PROCESS: 10) ■... ANR1104E NAS Backup process 10 terminated - NDMP session errors encountered. (SESSION: 555, PROCESS: 10) ANR0988I Process 10 for BACKUP NAS (FULL) running in the BACKGROUND processed 123,456,789 bytes with a completion state of FAILURE at 01:02:03. (SESSION: 555, PROCESS: 10) . These errors cause the BACKUP NODE/NAS operation to fail. . This problem can happen after applying maintenance for IC70647 and IC67179. . Customer/L2 Diagnostics: Collect a Server "DBCLI DBCMD ADDMSG" trace and look for trace lines similar to the following: . 01:00:02.456 ■4178■tbcli.c■10313■TraceSetInsCacheParameters :key=2, name=NDMP_LL, type=STRING(BIN), value=(518) ■... . In the above example, the important indicators of this problem are the "name=NDMP_LL" and the "value=(518)" values. If the trace collected shows the any lines similar to the above with "name=" is "NDMP_LL" and the "value=" is greater than "512", this APAR applies. . Initial Impact: High . Tivoli Storage Manager Versions Affected: All 6.1 and 6.2 Tivoli Storage Manager Servers using BACKUP NODE functionality. . Additional Keywords: ZZ61 ZZ62 TSM NDMP NAS BACKUP NODE ANR0102E MSGANR0102E ANR0157W MSGANR0157W ANR0158W MSGANR0158W FAILS FAILURE IC70647 IC67179 . | MDVPARTL 6.2.2.0-TIV_5698MSV | .
Local fix
Disable NDMP TOC creation for BACKUP NODE operations until the fixing level can be applied.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users * * performing a NAS backup. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.5 and 6.2.3. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. The file name to be backed up can not exceed 512 characters. If the size is larger than 512 bytes, the Tivoli Storage Manager server cannot create a table of contents (TOC) for a Network Appliance file server. A new message ANR4911E will be issued with the name of the file that exceeds this limitation. The customer can rename the file with a shorter name to resolve this problem. ANR4911E: File name is too long, the server is unable to build a table of contents for node <node name>, file space <file space name>, file name <file name>, node identifier <node id>, parent node identifier <parent node id>. Table of contents creation fails. Explanation: The file name must be 512 bytes or less. If the size is larger than 512 bytes,the Tivoli Storage Manager server cannot create a table of contents (TOC) for a Network Appliance file server. System action: The TOC creation fails. User response: Rename the file with a shorter name. For more information about the file name or the node identifier, including locating and correcting the file or directory, refer to Network Appliance documentation. Once the problem has been corrected, try the operation again. Affected platforms:AIX, HP-UX, Sun Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC73043
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-06
Closed date
2011-02-14
Last modified date
2011-02-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
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Document Information
Modified date:
15 February 2011