IC73041: TIVOLI STORAGE MANAGER SERVER CAN CRASH DURING NDMP TOC CREATION.

IBM Tivoli Storage Manager (TSM) server V6.1.4.x interim fix downloads
IBM Tivoli Storage Manager (TSM) server V5.5.5.x interim fix downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager Server can crash during NDMP TOC
  creation due to a problem handling temporary tables used to
  store TOC information.
  .
  The first indicator of this problem will be the following
  error in the Server activity log prior to the crash:
  .
    ANR0102E tbcli.c(2062): Error 11 inserting row in table
             "NDMP.Nodes(TEMP)". (SESSION: 555, PROCESS: 10)
  .
  It is also possible for the Server not to crash after the
  above errors.  This APAR will address the root cause of
  the ANR0102E error 11 messages, which will resolve the
  circumstances that can generate a crash.
  .
  Customer/L2 Diagnostics:
  Use a debugger to extract the failing call-chain from the
  coredump generated by the crash.  The following known failing
  call-chain has been associated with this problem(on AIX):
  .
    tbDestroyTemp()
    tocWriteNdmpToc()
    CreateToc()
    AfStoreRemoteThread()
    StartThread()
  .
  Initial Impact:
  High
  .
  Tivoli Storage Manager Versions Affected:
  All 6.2 Tivoli Storage Manager Servers.  This problem has
  already been resolved in the 6.1 release at maintenance
  level 6.1.4.3.
  .
  Additional Keywords:
  TSM CRASH ABEND ABORT ABORTED CRASH TBDESTROYTEMP MSGANR0102E
  ANR0102E NDMP BACKUP NODE 65525 ZZ62
  .
  

Local fix

• Disable NDMP TOC creation for BACKUP NODE operations until
  the fixing level can be applied.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.4.3, 6.1.4.4, 6.1.5, 6.2.2.1   *
  *                 and 6.2.3.                                   *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP