IC72875: TSM 6.2 WINDOWS SERVER INITIALIZATION WIZARD TIMES OUT WHILE ATTEMPTING TO START THE NEW INSTANCE.

APAR status

• Closed as program error.

Error description

• The TSM server management console (MMC) initialization wizard
  will fail to initialize the tsmdb1 database in DB2 due to new
  security settings implemented in DB2 v9.7. The wizard will
  utilize the local system account by default when installing the
  TSM server service on Windows.  By default DB2 v9.7 does not
  allow the local system account to access the database.
  This will generate a pop-up error ANRU1008E in the server wizard
  with the following message:
  "Timed out attempt to issue a command to the server. You can
  adjust the timeout value under the Settings menu item."
  The MMC needs to be changed not to use the local system account
  by default, or warn the user that additional steps need to be
  taken in DB2 to initialize the database.
  
  Tivoli Storage Manager Versions Affected: TSM 6.2 Server for
  Windows
  Initial Impact: Medium
  Additional Keywords: zz62,
  

Local fix

• Use the dsmicfgx.exe to install a new TSM server instance or
  specify a different user with sufficient privileges to DB2 in
  the initialization wizard. If no user exists, then the steps in
  the following DCF can be used to grant a user authority:
  http://www-01.ibm.com/support/docview.wss?uid=swg21445245
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager users of          *
  *                 the Windows Management Console.              *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected          *
  *                 to be fixed in level 6.2.3.                  *
  *                 Note that this is subject                    *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• The Management Console has been corrected.
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R62W PSY

     UP