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IC70629: ANR8779E ERROR SEEN ON THE TSM SERVER IN SOME CASES WHEN USING TSM PASS THRU DEVICE DRIVER WITH SAS AND ISCSI CONTROLLERS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In specific cases the TSM pass thru device driver will fail when
    issuing an IOCTL command to a tape drive through a SAS or iSCSI
    host bus adapter. The following error will be displayed in the
    TSM server window:
    ANR8779E Unable to open drive mtx.x.x.x, error number=1117
    .
    The following error is seen in a device driver trace:
    IOCTL_SCSI_PASS_THROUGH_DIRECT failed, rc = 87
    ...
    MODE SELECT I/O failed, rc 1117
    .
    The Windows return code 87 translates to "The parameter is
    incorrect."
    .
    This is an issue with the pass thru driver communicating with
    specific HBA card drivers running with Microsoft storport
    miniport drivers to communicate to the Tape device.
    Tivoli Storage Manager Versions Affected:
    6.2 Windows
    Initial Impact:
    high
    Additional Keywords:
    zz62 tsmdd tsmscsi serial attached scsi passthru
    

Local fix

  • None. Use an earlier version of the TSM server (pre-62) which
    installs the legacy TSM device driveruntil a patch for this
    issue is available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of SAS drives with the following   *
    *                 HP SAS HBA's: P812, P800, P212, P410,        *
    *                 P411, P700m.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC70629

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    62W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-08-18

  • Closed date

    2010-10-14

  • Last modified date

    2010-10-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
14 October 2010