IC70165: DEDUPUPLICATION CAUSES 0 BYTES FILE RESTORED BY TSM FOR SHAREPOINT

APAR status

• Closed as program error.

Error description

• When restoring files using the Tivoli Storage Manager (TSM) API,
  more specifically with TSM for Microsoft Sharepoint, objects are
  restored as  0 bytes when they are stored in a storage pool with
  deduplication enabled.
  This only affects TSM for Microsoft Sharepoint, it does not
  affect the regular TSM  Client, TSM for Mail and TSM for
  Databases.
  
  Versions Affected: TSM Server 6.x with deduplication and TSM
  for Microsoft Sharepoint
  Initial Impact: medium
  Additional Keywords: docave zz61 zz62
  

Local fix

• Turn off deduplication.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.5 and 6.2.2.                   *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  See ERROR DESCRIPTION.
  

Problem conclusion

• The described problem has been resolved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP